Quality Engineer

About the role

Responsible for leading NPI quality activities, managing product quality specifications, customer complaints (8D), supplier and customer audits, environmental compliance documents (CoC/MSDS), ECN/ECR quality impact assessments, and document control (DCC). Ensure compliance with customer requirements and quality standards including Forest Stewardship Council FSC and International Organization for Standardization ISO9001 while driving continuous quality improvement.

Key responsibilities

• Lead NPI quality issue and document (sample review, approval sheet)
• Review product quality specifications and lead function test issue
• Manage environmental regulations or material composition certificates (CoC/MSDS)
• Customer complaint handling (8D) and handling EMS production line or IQC rejection
• Manage customer audit and 3rd party audit (FSC, ISO9001)
• Supplier quality system audit / annual audit
• Manage regional ECN/ECR change processes and assess quality impact
• Documents control center (DCC)
• PDI performance monitoring (PDI execution)

About you

• Minimum of 5 years of experience in quality management, with experience in packaging or manufacturing industries preferred
• Problem solving methodology (8D, fishbone, failure tree, 5 why and 7 QC tools)
• Knowledge of PPAP, SPC, MSA
• ISO 9001 & FSC internal auditor certificate or equivalent
• English proficiency: TOEIC 500 or equivalent
• Bachelor's degree or equivalent in Industrial Engineering Management, statistics, or Printing-related fields
• Holding Six sigma green belt certificate, CQE or equivalent will be a plus