QUALITY ENGINEER

The Quality Engineer is responsible for ensuring product quality meets customer requirement, compliance with standards, and continuous improvement of manufacturing processes. This role involves implementing quality assurance & control systems, conducting audits, and supporting problem-solving initiatives to maintain high-quality standards in production.

Job Scope

• Works closely with the production, engineering, and quality teams to maintain and improve product quality. This includes developing quality assurance plans, monitoring process performance, investigating quality issues, and ensuring compliance with relevant standards.
• Working with suppliers and customers to address quality concerns and drive improvement initiatives.

Quality Control & Assurance:

• Develop and implement quality control plans (QCPs), inspection & testing procedures & to ensure its compliance to the set standard.
• Conduct dimensional and mechanical inspections of extruded profiles.
• Monitor process parameters to ensure compliance with all requirements.

Customer & Supplier Quality Management

• Addressing customer complaint – goods returned management, complaint verification, root cause analysis, correction & corrective action of the complaint raised by customer.
• Responsible for customer’s quality-related matters on enquiry, survey, assessment, audit and others.
• Assisting in supplier audit / assessment activities
• Monitor supplier quality performance

Process Improvement & Troubleshooting:

• Work together with production & related team to analyse defects and implement corrective actions (CAPA).
• Work with tool & die, production team and other related functions to optimize extrusion processes and reduce quality issues in production.
• Conduct root cause analysis (RCA) for customer complaints or internal rejections.

Data Analysis and Reporting:

• Collect and analyse quality data to identify trends and areas for improvement.
• Provides detailed reports on quality performance, defect rates, and deviations and update to management.
• Maintain detailed documentation of quality issues, and corrective actions.
• Assist in the management of QMS & EMS.
• Internal auditor for QMS / EMS / others.