Quality Engineer

About the role

Vekan Malaysia Sdn. Bhd. is seeking a dedicated Quality Control Engineer (Customer-Facing & Night Shift) to join our manufacturing operations team. This is a full-time position based in Port Klang, Selangor, where you will serve as the front-line technical and operational liaison for our key customers during night operating hours. You will be responsible for ensuring timely response, effective containment, and prompt resolution of product and process non-conformances, while maintaining close communication with customers and internal teams to ensure quality and production requirements are consistently met.

Key responsibilities

• Act as the primary, customer-facing technical contact during shift hours for all product quality concerns and escalations.
• Clearly explain technical issues, root causes, containment statuses, and interim actions to overseas and domestic customer engineering teams.
• Log, track and provide shift handover summaries on open customer tickets and quality alerts.
• Maintain an active presence on-site and in the office/production floor to respond immediately to quality discrepancies.
• Execute rigorous containment protocols(quarantine suspected lots, sort/segregate non-conforming materials, halt line runs when necessary).
• Initiate structured troubleshooting and temporary countermeasures to maintain delivery continuity while preventing defective parts from escaping to downstream processes or customers.
• Support preliminary Root Cause Analysis(RCA) and draft initial incident reports(e.g.,8D Containment/D3 actions, 5-Why summaries).
• Conduct line audits, process checks, and visual/dimensional inspections on critical manufacturing stations.
• Coordinate with line supervisors, technicians, and engineering teams to implement immediate line adjustments.
• Ensure proper scrap labeling, non-conformance tagging, and traceability documentation across all inventory and WIP.

What we're looking for

• Bachelor's degree in Engineering, Quality Management or a related discipline, or equivalent professional experience

• 3-5 years of experience in quality assurance, quality control or manufacturing engineering roles

• Strong knowledge of ISO 9001, ISO 14001, IATF16949 and other relevant quality management standards

• Excellent attention to detail and analytical problem-solving skills

• Strong communication and interpersonal abilities to work effectively with cross-functional teams

• Work Arrangement: 100% On-Site (Office / Production Floor Standby)

• Working Hours: 11:00 PM to 8:40 AM (Malaysia Time)

What we offer

Enjoy a competitive night shift differential and allowances, gain direct exposure to international client accounts, develop advanced QMS practices, receive hands-on coaching in advanced problem-solving methodologies such as 8D, FMEA, and CAPA, and receive priority consideration for senior QA/QC engineering and leadership career paths.

About us

Vekan Malaysia Sdn. Bhd. is a leading manufacturer of high-quality busbars products serving customers across various sectors. With a strong focus on innovation and excellence, we are dedicated to delivering exceptional products and solutions that meet the evolving needs of our clients. Our talented team of professionals, state-of-the-art facilities, and commitment to sustainability make us a trusted partner for businesses worldwide.

Apply now

If you are a quality-focused professional with a passion for manufacturing excellence and continuous improvement, we would like to hear from you. Please submit your CV, a cover letter and relevant qualifications to be considered for this exciting opportunity with Vekan Malaysia Sdn. Bhd.