Quality Engineer

Quality Engineer

Location: Banbury, Oxfordshire
Working Pattern: Onsite
Hours: Monday–Thursday, 8:30am–5:00pm; Friday, 8:30am–3:30pm

About Us

The Tibbetts Group is a UK-based, family-owned group with over 40 years of experience supplying high-quality engineered products and components to specialist markets including Automotive, Aerospace, Industrial, Construction and Security.

With over 150 employees and operations across the UK, we work with customers and supply partners around the world, exporting to more than 40 countries. Our business is built around engineering excellence, high standards and long-term customer and supplier relationships.

We are a growing organisation, combining strong family values with a commercially focused approach and a commitment to continuous improvement. Our people are at the heart of our success, and we encourage ownership, determination and a focus on delivering the highest standards for our customers.

About the Role

We are looking for an experienced and proactive Quality Engineer to join our team in Banbury.

As a Quality Engineer, you will play a key role in ensuring our products meet quality, compliance, safety and customer requirements throughout their lifecycle.

The role covers product testing and validation, supplier quality management, customer technical support and continuous improvement. You will work closely with customers, suppliers and internal teams to resolve quality issues, improve supplier performance and ensure we consistently deliver safe, compliant and reliable products.

This is a varied and hands-on role, with the Quality Engineer acting as a central point of contact for quality-related matters across the business.

Key Responsibilities

• Act as a key point of contact for customers and internal teams on quality-related issues, ensuring effective resolution and strong communication.
• Lead and support root cause analysis, non-conformance, RCCA, CAPA and continuous improvement activities to reduce recurring quality issues.
• Raise product specification issues and claims with suppliers, holding suppliers accountable where appropriate.
• Work closely with cross-functional teams on New Product Introduction (NPI), quality improvement projects and the implementation of effective quality processes.
• Liaise with suppliers to ensure agreed quality requirements and standards are consistently met.
• Provide technical support to customers, including attending customer site visits where required.
• Support relevant functions in improving supplier performance and addressing supplier quality issues.
• Support new product launches, ensuring suppliers are capable of delivering products to the required quality standards.
• Ensure the product approval process remains aligned with business requirements relating to product range, quality and cost.
• Improve the quality of purchased parts through effective liaison with Product Management and Purchasing.
• Ensure regulatory, legal, safety and environmental requirements are met across all products and markets.
• Provide product assurance through the GRN (Goods Received Note) inspection process.
• Maintain the product sampling programme and ensure appropriate gauge calibration is completed and recorded.
• Take responsibility for non-saleable stock locations, including internal quarantine and scrap reviews.
• Manage internal quality KPIs and metrics, identifying trends and opportunities for improvement.
• Support the ongoing development and improvement of quality systems, processes and procedures.
• Contribute to a culture of continuous improvement and high-quality standards across the business.

About You

We are looking for someone who is technically minded, organised and confident in dealing with both internal and external stakeholders. You will have a practical approach to problem solving and be comfortable taking ownership of quality issues from identification through to resolution.

Requirements

• Proven experience in Quality Engineering and problem solving.
• Experience with product testing, validation and compliance.
• Experience providing supplier and/or customer technical support.
• Degree, HND or equivalent qualification in Engineering, Quality or a related discipline.
• Experience working with industrial products.
• Good working knowledge of ISO 9001 and quality management principles.
• Ability to read and interpret engineering drawings, technical specifications and product requirements.
• Strong analytical and problem-solving skills, with a methodical approach to investigating and resolving quality issues.
• Excellent communication skills and the ability to work effectively with customers, suppliers and internal teams.
• Experience conducting supplier and customer quality investigations (desirable)

What We Offer

• Competitive salary, dependent on experience.
• Annual bonus.
• Cashplan scheme available upon successful completion of your probationary period.
• Pension scheme.
• Bi-Annual Summer Social.
• Value Scheme.
• Employee Referral Programme.

Pay: £38,000.00-£42,000.00 per year

Benefits:

• Free flu jabs
• Life insurance
• On-site parking
• Sick pay

Work Location: In person