Quality Engineer

1) QA/QC Team Management

• Lead and supervise the QA/QC team.
• Plan and assign QA/QC activities and monitor team performance.
• Ensure incoming, in-process and final inspections are properly carried out.
• Establish and maintain inspection standards and Control Plans.
• Train and develop QA/QC personnel.
• Ensure non-conforming products are identified, controlled and properly dispositioned.

2) ISO 9001 & ISO 14001

• Take responsibility for maintaining and improving ISO 9001 and ISO 14001 systems.
• Coordinate external, customer and certification audits.
• Prepare audit documentation and ensure audit findings are closed effectively.
• Maintain quality procedures, work instructions and records.
• Ensure compliance with applicable customer, legal and regulatory requirements.
• Plan and conduct internal audits activities according to the annual audit schedule.

3) Customer Quality & Audit

• Lead and coordinate customer quality audits and assessments.
• Handle customer complaints and quality issues.
• Lead root-cause analysis and corrective actions.
• Prepare 8D and other customer-required reports.
• Ensure corrective actions are completed on time and are effective.

4) Product Certification & Compliance

• Manage product certifications such as ETL, UL and other applicable certifications.
• Maintain certification documents, test reports and validity records.
• Coordinate certification renewal, testing and re-certification activities.
• Review product, material and process changes for potential impact on certification requirements.

5) Calibration Management

• Take responsibility for the company's measuring and testing equipment calibration system.
• Maintain calibration schedules, certificates and records.
• Ensure all measuring and test equipment is calibrated within the required period.
• Control and assess equipment found to be out of calibration.

6) Product & Process Quality

• Support R&D in new product development, qualification and validation.
• Support FAI and process validation activities.
• Establish inspection methods and quality requirements for new products.
• Ensure product requirements and drawings are properly transferred into production.
• Monitor process quality and drive reduction of defects, rejection, rework and scrap.

7) Supplier Quality

• Monitor supplier quality performance.
• Manage supplier non-conformance and corrective actions.
• Support supplier audits and qualification.
• Work with SCM/Purchasing to improve supplier quality.

8) Quality Improvement

• Monitor quality performance including PPM, rejection, rework, scrap and customer complaints.
• Lead quality improvement and problem-solving activities.
• Use appropriate tools such as 8D, 5 Why, Fishbone, FMEA, SPC and MSA.
• Work closely with R&D, Production and Engineering to improve product and process quality.

9) Other Responsibilities

• Perform any other duties and responsibilities as assigned by superior or management as required.

Qualifications & Requirements:

• Diploma/Degree in Quality, Mechanical, Manufacturing Engineering or related field.
• 3–5 years of relevant manufacturing quality experience.
• Experience leading or supervising QA/QC personnel.
• Good knowledge of ISO 9001 and ISO 14001.
• Experience in customer audits and customer complaint handling.
• Chinese language proficiency in speaking and reading is strongly preferred.

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person