Quality Engineer

Objectives

Ensure product and service quality by leading customer complaint management, failure analysis, quality system compliance, continuous improvement initiatives, and quality performance monitoring across all operations.

Principal Duties

Quality Control & Monitoring

• Conduct in-process inspections, internal audits, and verifications in accordance with established control plans and Standard Operating Procedures (SOPs).

• Lead and coordinate NCR issuance for in-process quality issues, deviations, and non-conforming products.

• Respond promptly to quality issues and inspection findings to ensure compliance with established specifications and quality standards.

• Review in-process weekly report for submission to customer web.

Quality Data Analysis

• Conduct NCR trend analysis to identify recurring quality issues, systemic gaps, and opportunities for continuous improvement.
• Monitor and validate trend results based on the action plan.

Root Cause investigation & 8D

• Participate in the problem-solving activities (5 Why, Fishbone, 8D).
• Lead implementation and verification of corrective actions and preventive measures.
• Conduct follow-up evaluations to ensure issues do not reoccur.

Process & Product Improvement

• Collaborate with Production, Engineering, and Maintenance teams to improve process stability and capability.
• Support process qualification, trials, and validation activities.
• Propose improvements to reduce internal/external top defects and scrap.
• Communicate quality alerts, process changes, and customer requirements clearly to the production floor.
• Participate in QA CIP execution.

Secondary Duties

• Participate in Internal Quality audit for QMS, EMS, and Medical device.
• Assist in OHS committee as secretary and EHS internal audit (auditee).
• Adhoc tasks as required by HOD.

Requirements

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering or equivalent.
• Minimum 2 years of relevant experience in manufacturing setting.
• Knowledgeable in SPC and MSA.
• Able to interpret engineering drawing, GD&T and technical specification.
• Able to work in a fast-paced environment.