Quality Engineer (Customer & Process Quality)

About the role

Supports products in the advanced materials, component and assembly solutions. Works closely with customers and internal/external suppliers on quality and continuous improvement initiatives under ISO 9001 and other management system objectives.

Key responsibilities

• Develops and implements quality programs consistent with ISO 9001 and continuous improvement objectives
• Plan & execute internal audit / process audit to ensure process compliance against customer requirements
• Analyse and monitoring quality performances to identify opportunities of improvement
• Handling customer feedback and providing timely response to customers
• Ensure corrective action closure without undue delay
• Initiate, investigate and follow through on internal CAPA / 8D
• Able to work with and handle confidential information and intellectual property appropriately
• Ability to perform detail technical customer training on tool process, operation and overall function
• Ensure compliance with relevant Environmental, Safety, and Health (ESH) legal and other requirements applicable to FTMM operations
• Support the implementation and continual improvement of the Quality Management System (QMS), Environmental Management System (EMS) and Occupational Health & Safety Management System (OHSMS)

About you

• Bachelor degree in engineering or equivalent with relevant work experience
• Significant internal and external stakeholder communications requiring an approachable and balanced communication style
• Must be accountable with excellent critical thinking, work ethics and leadership to resolve issues within required timeline
• Must be familiar with statistical and analysis tools and collaborate with Engineering and Manufacturing in developing corrective actions
• Must be proficient with Microsoft Office software – Word, Excel, Power Point and Power BI
• Must be skilled in performing internal and external audits
• Must be skilled in writing detailed documentations
• Must be attention to detail and able to articulate accurate information to stakeholders
• Diligent and passionate to drive for continuous improvements
• To be able to drive changes and be a change agent