Quality Engineer - Failure Analysis & Reliability

At Eaton, we help power the world's most critical infrastructure, from hospitals and data centres to manufacturing facilities and electrical networks. Our mission is simple: improve quality of life and protect the environment through intelligent power management.

Due to expansion in our Quality team, we now require a Quality Engineer (Failure, Analysis & Reliability) in Mascot. You'll lead technical failure investigations and root cause analysis across products, manufacturing and customer applications to improve product reliability, customer satisfaction and business performance across Australia and New Zealand.

Key responsibilities

• Lead technical failure investigations and root cause analysis across products, manufacturing and customer applications
• Analyse field, warranty and service data to identify recurring issues and reliability risks
• Drive corrective actions that prevent recurrence and improve product performance
• Partner with Engineering, Manufacturing, Supplier Quality and Service teams to solve complex technical challenges
• Support warranty assessments and provide evidence-based recommendations
• Contribute to new product introductions, product improvements and reliability initiatives

You'll bring

• Degree-qualified Engineer (Electrical, Electronics, Mechanical, Mechatronics, Power Engineering or similar).
• 5+ years' experience in Failure Analysis, Reliability Engineering, Product Engineering or Product Quality.
• Strong root cause analysis and problem-solving skills.
• Experience using tools such as 8D, FMEA, Fault Tree Analysis, 5 Why or similar methodologies.
• Ability to interpret technical drawings, schematics, test data and performance trends.
• Knowledge of reliability engineering principles and quality management systems (ISO 9001).
• Strong communication skills with the ability to influence technical and non-technical stakeholders.

Benefits

• Work for a global organisation with a strong purpose and values
• Own investigations from problem identification through to resolution and Influence product reliability and quality outcomes across ANZ.
• Join a collaborative and supportive team environment - Work closely with Engineering, Manufacturing, Service and Supplier Quality teams.
• Access career development opportunities across a global business
• Make a visible impact on customer satisfaction, product performance and business success.

Ready to make an impact? Apply now and help shape the future of intelligent power management with Eaton.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.