Quality Engineer Supervisor

PURPOSE OF JOB

Responsible for supervising and developing Quality Engineers while providing technical leadership for validation, continuous improvement, CAPA, nonconformance, and quality-system activities. The position ensures that quality engineering support is risk-based, timely, compliant, and aligned with business and customer requirements.

JOB OPERATION/ELEMENTS

Responsibilities

• Supervise Quality Engineers, assign priorities and workload, monitor deliverables, provide technical direction, and support timely completion of departmental objectives.
• Provide coaching, mentoring, and performance feedback to assigned engineers; identify development needs and promote technical growth, accountability, and succession readiness.
• Lead and/or support process, product, equipment, software, test-method, and product-transfer validation activities, including IQ, OQ, PQ, engineering studies, and revalidation, as applicable.
• Write, review, and approve validation plans, protocols, reports, statistical analyses, sampling rationales, deviations, and related documentation to ensure technical accuracy, traceability, and compliance with approved requirements.
• Lead or act as CAPA owner for assigned corrective and preventive actions, ensuring robust problem definition, containment, root-cause analysis, action implementation, effectiveness verification, and timely closure.
• Provide technical support and mentorship for CAPAs, NCMRs, deviations, out-of-tolerance events, complaints, and other quality investigations, promoting consistent use of root-cause and risk-analysis tools.
• Review and approve investigations and quality records, ensuring conclusions are supported by objective evidence and that product impact and regulatory risk are appropriately assessed.
• Lead continuous-improvement projects focused on reducing nonconformances, scrap, rework, cycle time, recurring quality events, and process variation.
• Use Lean Six Sigma, DMAIC, statistical methods, Poka-Yoke, Measurement System Analysis, process capability, and other appropriate tools to improve process performance and quality-system effectiveness.
• Partner with Manufacturing, Engineering, Operations, Regulatory, Document Control, and Corporate Quality to resolve technical issues and maintain alignment on priorities and quality requirements.
• Ensure manufacturing processes and quality-engineering activities comply with applicable quality-system procedures, ISO 13485, FDA Quality System Regulation requirements, customer requirements, and other applicable standards and regulations.
• Support internal, customer, and regulatory audits by preparing objective evidence, responding to technical questions, and supporting the development and completion of corrective actions.
• Develop and maintain procedures, work instructions, templates, and training materials needed to implement quality and validation requirements.
• Prepare and present project status, quality risks, investigation conclusions, validation results, and improvement outcomes to management and cross-functional teams.
• Promote a strong quality culture by reinforcing that quality ownership is shared across functions and by modeling ethical, compliant, and risk-based decision-making.
• Perform additional duties as assigned.

REQUIREMENTS

EDUCATION:

• Bachelor’s degree in Engineering or a related technical discipline is required.
• Working knowledge of ISO 13485 and applicable FDA quality-system requirements is required.
• ASQ CQE, CSSBB, Lean Six Sigma, or an equivalent quality certification is considered a plus.
• English proficiency at B2 level or higher is required.

EXPERIENCE:

• At least five years of experience in a medical-device or similarly regulated manufacturing environment is required.
• Experience with CAPA, nonconformance investigations, root-cause analysis, risk management, and continuous-improvement projects is required.
• Prior experience supervising, leading, mentoring, or providing technical direction to engineers is required.
• Experience with statistical analysis and Minitab or an equivalent statistical software package is required.