Quality Engineering Analyst

Roles Responsibilities

• 5-9 years of QA/Testing experience with strong Life Insurance domain knowledge.
• Experience in Policy Administration Systems (PAS) implementation, migration, modernization, or support.
• Strong understanding of SDLC, test management, release management, and defect lifecycle.
• Experience in test planning, execution, defect management, and quality governance.
• Proficiency in JIRA, SQL, database testing, data validation, and Advanced Excel.
• Experience in API/Web Services testing using Postman, SoapUI, ReadyAPI, or similar tools.
• Experience in production support, incident management, SLA adherence, and service improvements.
• Ability to work with business stakeholders for requirements validation and UAT support.
• Strong stakeholder management, client communication, and onsite-offshore coordination skills.
• Knowledge of quality metrics, risk management, audit compliance, and release governance.

Educational Requirement

Graduate

Service Line

BPO Service Line