Quality Engineer/Senior Quality Engineer

1. New Product Introduction (NPI) Quality Assurance:

   • Identify and analyze customer quality requirements during NPI phase.
   • Establish quality control points to ensure adherence to customer specifications and standards.

2. Mass Production Quality Yield Improvement:

   • Lead projects aimed at enhancing mass production quality yield.
   • Implement strategies to identify and address quality issues to improve overall production output.

3. Customer Feedback Management:

   • Handle customer complaints**,** Return Merchandise Authorizations (RMA), and feedback promptly and effectively.
   • Collaborate with cross-functional teams to address customer concerns and implement corrective actions.

4. Product Non-Conformance Resolution:

   • Investigate and resolve cases of product non-conformance.
   • Implement corrective and preventive measures to mitigate future occurrences.

5. Supplier Quality Engineering (SQE):

   • Manage supplier quality through audits, assessments, and corrective actions.
   • Collaborate with suppliers to ensure adherence to quality standards and specifications.
   • Participate in supplier selection and evaluation processes to maintain high-quality standards throughout the supply chain.
   • Develop and maintain supplier quality metrics and performance reports.
   • Support cross-functional teams in resolving supplier-related quality issues and improving overall supply chain quality.

6. Quality Data Collection and Reporting:

   • Gather, analyze, and report product quality data.
   • Prepare and submit quality reports to relevant stakeholders, including management and customers.

7. ISO System Implementation and Maintenance:

   • Lead the application of ISO standards.
   • Complete all documentation required for ISO certification and compliance.
   • Implement, maintain, and lead the audit of ISO quality management system.
   • Ensure compliance with ISO standards and requirements.

8. Process Quality Control:

   • Monitor and control manufacturing processes to maintain quality standards.
   • Implement measures to prevent defects and optimize production efficiency.

Requirements

• Must be experienced in a quality engineering role within the EMS industry (SMT/PCBA).
• Candidate must possess a bachelor’s degree in engineering (Electrical/Electronic/Mechanical) or related field.
• Strong understanding of quality control principles and methodologies, including statistical process control (SPC), failure mode and effects analysis (FMEA), and root cause analysis (RCA).
• Proficiency in quality management tools and techniques, such as 8D problem-solving, Six Sigma, Lean Manufacturing, and Total Quality Management (TQM).
• Familiarity with quality management systems (QMS) such as ISO9001 & ISO14001.
• Familiarity with industry standards and regulations relevant to EMS, such as IPC-A-610.
• Excellent analytical and problem-solving skills, with the ability to interpret data and identify trends or patterns to drive continuous improvement.
• Effective communication skills, both verbal and written, to interact with cross-functional teams, suppliers, and customers.
• Positive attitude, maintain a high level of integrity and possess the ability to work independently