Monteferro USA

Monteferro USA, is seeking a Quality and Technical Support Engineer to join our team in Euclid, Ohio.
In this role, you will be responsible for improving, developing and maintaining quality (ISO 9001), environment (ISO 14001), LEAN, safety, continuous improvement and technical related processes in a manufacturing environment. Works with internal and external customers and suppliers to identify and resolve quality related manufacturing and productivity issues. Ensures corrective actions are in-place and are effective in a timely manner to eliminate/limit any production waste and/or product quality concerns.
Responsibilities
<ul>
<li>Support achievement of key metrics, including quality, safety, environment, productivity, lean, cost and employee development, through process change and continuous improvement activities</li>
<li>Develop process related quality, environment, safety procedures, training materials and assist in implementation including review and development of appropriate Standard Operating Procedures (SOPs), Work instructions, Std Work etc. with effective training to employees.</li>
<li>Interact and operate within established Document Control system</li>
<li>Root cause analysis and implementation of corrective/preventive actions for non-conformances/process related concerns including resolution of issues related to customer, supplier, and internal process non-conformances.</li>
<li>Apply process improvement tools including statistical process control, process mapping, control charts, design of experiments, lean methodology and process capability studies</li>
<li>Work with customer and supplier Quality Team(s) and create link between operational requirements, capabilities, and performance.</li>
<li>Support and lead internal/supplier development and ensure documentation supports activities</li>
<li>Review and approve all necessary documentation for initial sample submissions including APQP, PPAP, ATP, customer-specified documents, and any other required documentation.</li>
<li>Perform internal audits and support external audits</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor’s degree or Technical Diploma in engineering related field (preferably Mechanical)</li>
<li>Minimum 3 years' experience in Quality Assurance, Production, Lean, and or Engineering in a manufacturing setting</li>
<li>Capable of presenting data, methods, findings, and remediation effectively across broad audiences both internally and externally</li>
<li>Auditing experience within a manufacturing environment (ISO 9001, 14001 training) considered an asset</li>
<li>Technical Writing skills relative to SOPs and Work Instructions considered an asset</li>
<li>Project management skills to develop project scopes, specifications, schedules, timelines, and deliverables</li>
<li>Strong problem-solving skills</li>
<li>Solid verbal and written communication skills</li>
</ul>
Pay: $63,300.00 - $76,300.00 per year
Benefits:
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
Application Question(s):
<ul>
<li>Do you have experience with ISO ?</li>
</ul>
Education:
<ul>
<li>Bachelor's (Required)</li>
</ul>
Experience:
<ul>
<li>Quality Engineering: 3 years (Required)</li>
</ul>
Work Location: In person

Quality Environmental and Technical Support Engineer

Quality Environmental and Technical Support Engineer

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