Quality Head

Role & responsibilities

Patient / Customer Care

• To comply with the quality process & policies of the respective area.

Process Orientation / Documentation

• Coordination of NABH/JCI Committees meetings as per the calendar
• Review Minutes of Councils meetings.
• Ensure effectiveness of committee meetings.
• Collation & Submission of monthly reports & dashboard.
• Annual updation of policies and manuals

Accreditations: NABH/JCI

• Support the planning and implementation of all requirements of accreditation

Audits & QI projects

• Carry out routine audits of clinical areas / departments.
• Provide feedback to departments.
• Support and implement QI projects.
• Closure of Non conformities.
• Quarterly audit are conducted

Quality Assurance

• Management of serious untoward incidents, complaints, issues of poor clinical performance and to promote patient safety.
• RCA of Incident reporting, adverse incidents followed by corrective action and implementation of Preventive action.

Preferred candidate profile

Required Qualification - MBBS with MHA (Preferable)