Quality Head

Will be responsible for overall quality of all processed fabrics/vinyl including incoming RM inspection, in process inspection and final inspection

• Maintain master sample and specifications. Compare production sample with master sample before despatch, in case of variation, alert has to be raised.

• Discrepancy in inward job work material received to be intimated to the concerned customer as well as the group immediately, on completion of inward inspection. Discrepancy in terms of quantity or quality has to be brought to the customers attention before we take up process by means by email. If they ask us to proceed with the discrepancy, we will need a mail from them, if they confirm by WhatsApp, that WhatsApp message has to be sent to them by email as attachment and they should be informed that based on their confirmation, we are taking up job work process. This is mandatory.

• If the QC team decides to give allowance in material for defects, the group and sales team has to be informed well ahead. And the QC cannot decide on their own and provide allowance and despatch goods.

• Excess or shortage of quantity beyond 5% of the plan quantity has to be brought to the attention of the group and sales team prior to billing

• Update K Central at all appropriate level

• Responsible for coordinating with production and whenever there is a demand, have to engage yourself during production process to achieve the desired quality

• Coordinating and supporting Admin for closing job work stock on a monthly basis

• Prepare, update and maintain all documents pertaining to IATF and ISO certification. These document maintenances would be online, always (and never audit oriented and preparing them for audit).

• Run tests in lab and complete the quality part of GRN and as well as testing finished goods

• Maintain lab equipment properly and keep them calibrated

• Prepare and update daily quality department report along with QC department Plan Vs Actuals report

• Customer complaint register has to be maintained and every QC issue raised has to be documented, remedy to be provided and complaint has to be closed. This document needs to be signed by the Director once the complaint is closed or he should be alerted if the document is open for more than a week

• Will have to attend customer complaints/visit them to witness the problem, provide remedy and report

Above is the broad roles and responsibilities, however there could be changes as and when required by the company

Preferred candidate profile