Quality Improvement Care Coordinator (Clinical)

• Are you a HCA looking for a new career path?
• Have experience working in General Practice?
• Want to be part of a rapidly growing organisation?
• Thrive in a busy working environment?

If this sounds like you, then we would love to hear from you!

Hastings & Rother Healthcare is an innovative organisation, which continues to expand. We have an exciting opportunity for candidates to showcase their skill set as an in our full time Quality & Improvement Care Coordinator role. Previous experience of working in a busy general practice environment is essential.

Benefits:

• Flexible working patterns
• Access to EAP
• Access to the NHS pension
• Five weeks annual leave plus bank holidays

Main duties of the job

Based within the Quality Improvement Team (QIT), you will play a pivotal role in helping the Practice deliver high quality, outcome-focused care. You will take ownership of allocated patient recall pathways and lead or support a range of clinics, including PSA monitoring, Diabetes Year of Care reviews, Severe Mental Illness (SMI) health checks, as well as contributing to joint heart failure review clinics.

This role offers a true blend of clinical and non-clinical responsibilities. Alongside data-led recall and quality improvement activity, you will deliver hands-on HCA-led care, carrying out elements of Diabetes Year of Care reviews and SMI physical health checks in line with national guidance and practice protocols.

You will also be an integral part of the teams ad-hoc clinics, which are developed in response to ongoing reviews of QOF targets and performance. Working closely with GPs, nurses, and the wider multidisciplinary team, you will help ensure timely patient reviews, accurate data capture, and effective engagement.

Through proactive collaboration and intelligent use of practice and patient-level data, youll help improve outcomes for people living with long-term conditions while supporting the Practice to achieve QOF and locally commissioned services and meet its contractual and performance objectives.

Closing date 1st September 2026

About us

Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.

We reserve the right to close this advertisement early if we receive a high volume of applications

HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.

Job Types: Full-time, Permanent

Pay: £25,810.00-£30,444.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• Sick pay

Work Location: In person