Quality Improvement Lead

DUTIES & RESPONSIBILITIES

• Administrative and Stakeholder Management (40%) Leads hospital-wide quality improvement and patient safety programs, develops quality plans and targets, and promotes a culture of quality, accountability, and continuous improvement.
• Service and Clinical Excellence (40%) Monitors quality indicators and clinical outcomes, analyzes data, prepares performance reports, and ensures proper quality documentation, policies, and reporting.
• Technology, Digital Transformation, and Innovation (10%) Leads process improvement initiatives using quality methodologies, facilitates multidisciplinary teams, and promotes standardized and sustainable processes.
• Government-Regulated Compliance (10%) Coordinates accreditation activities, conducts quality audits and compliance assessments, and ensures adherence to regulatory and accreditation standards.

QUALIFICATIONS:

• Educational Attainment: Bachelor’s degree in Industrial Engineering, Business, Healthcare Administration, or a related field.
• Qualifications: At least 1 year of experience in healthcare quality, compliance, or process excellence, with knowledge of healthcare processes, regulations, and quality management. Strong written and verbal communication skills.
• Licenses and Training Required: Training in Policy Development, Continuous Quality Improvement (CQI), and Quality Audits.