Quality Improvement Partner

About the Role

Best Lives is looking for an experienced Quality Improvement Partner to join our Quality & Improvement team.

This is a newly created role where you will work alongside Registered Managers, operational leaders and frontline teams to improve the quality and consistency of support across our services.

You will help identify strengths, risks and areas for improvement, support services with CQC readiness and ensure learning leads to meaningful and sustainable change for the people we support.

Key Responsibilities

• Support managers to develop and deliver practical quality improvement plans.
• Coach and constructively challenge teams to improve quality and practice.
• Support services with CQC readiness and regulatory requirements.
• Carry out quality and practice reviews using observations, records, data and feedback.
• Identify emerging risks, recurring themes and root causes of quality concerns.
• Review safeguarding, incidents, complaints and feedback to identify learning.
• Monitor improvement actions and ensure changes are embedded.
• Produce clear quality, risk and improvement reports.
• Promote person-centred, rights-based support and co-production.

About You

We are looking for someone with:

• Substantial recent experience within adult social care.
• Proven quality improvement experience in a regulated care setting.
• Strong knowledge of CQC requirements and the Single Assessment Framework.
• Strong safeguarding knowledge and experience.
• Experience developing and monitoring improvement plans.
• Confidence coaching, influencing and constructively challenging managers.
• Knowledge of the Mental Capacity Act and person-centred practice.
• Strong communication, reporting and analytical skills.
• Confidence using digital systems and data.

A relevant professional qualification, degree-level learning or equivalent experience within adult social care, quality or improvement is required.

A full driving licence and ability to travel between Best Lives services is essential.

What We Offer

• Competitive salary
• Medicash benefits
• Permanent contract
• Additional annual leave
• Laptop and Apple mobile phone provided
• Opportunity to influence quality and continuous improvement across Best Lives

If you are passionate about adult social care and want to help services achieve meaningful, sustainable improvements, we would love to hear from you.

Apply today to join Best Lives as our Quality Improvement Partner.

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Pay: £31,000.00 per year

Benefits:

• Referral programme

Application question(s):

• Do you require sponsorship?
• Why would you like to work for Best Lives?
• Do you have relevant professional qualification, degree-level learning or equivalent demonstrable experience in adult social care, quality or improvement?

Work Location: In person