Job Description – Quality In-Charge

Company: Priya Gold

Location: Jammu

Department: Quality Assurance / Quality Control

Position: Quality In-Charge

Experience:

5+ Years

Industry:

Chocolates, Wafers

1. Job Purpose

To lead and manage the Quality Assurance and Quality Control activities at the plant, ensuring that chocolate and wafer products consistently meet defined quality, food safety, regulatory, and customer standards.

2. Key Responsibilities

Quality Control & Assurance

• Manage day-to-day QA/QC activities across production and packaging.
• Ensure quality standards are maintained for chocolates, wafers.
• Monitor raw materials, packaging materials, in-process products, and finished goods.
• Establish and maintain quality parameters, specifications, and testing procedures.
• Conduct regular inspections and quality audits on the production floor.

Process & Product Quality

• Monitor critical process parameters for chocolate and wafer production.
• Identify quality deviations, investigate root causes, and implement corrective/preventive actions.
• Control issues related to product texture, taste, appearance, moisture, weight, breakage, coating, filling, and packaging.
• Ensure compliance with approved product specifications and quality standards.
• Reduce product rejection, rework, wastage, and customer complaints.

Food Safety & Compliance

• Ensure compliance with FSSAI, HACCP, GMP, and other applicable food safety requirements.
• Maintain quality and food safety documentation and records.
• Conduct internal quality and hygiene audits.
• Ensure proper sanitation, hygiene, pest control, and GMP practices across the plant.

Team Management

• Lead and supervise the Quality team.
• Train QC/QA personnel on quality procedures, food safety, hygiene, and testing methods.
• Coordinate with Production, R&D, Maintenance, Stores, and Purchase teams to resolve quality-related issues.

Documentation & Reporting

• Prepare daily, weekly, and monthly quality reports.
• Maintain records of inspection, testing, deviations, CAPA, customer complaints, and audits.
• Coordinate with management for quality improvement initiatives.
• Support customer, regulatory, and third-party audits.

3. Required Qualification

• B.Sc./M.Sc. in Food Technology, Dairy Technology, Microbiology, Chemistry, or related field.
• Food Technology / Dairy Technology qualification will be preferred.

4. Required Experience & Skills

• 5+ years of experience in Quality/QA/QC in the Food/FMCG industry.
• Mandatory experience in Chocolate and Wafer manufacturing.
• Strong knowledge of food safety, HACCP, GMP, FSSAI, and quality management systems.
• Hands-on experience in production-floor quality control and process monitoring.
• Strong analytical, problem-solving, and team-management skills.
• Experience in handling customer complaints, CAPA, audits, and quality documentation.