Quality Lead

We are seeking an experienced Quality Lead to join our Provider Enablement team.

Ko wai mātou | About Us

Health Hawke’s Bay – Te Oranga o Te Matau-a-Māui is an established Primary Health Organisation (PHO), within the Hawkes Bay.  We work in partnership with General Practices to improve health outcomes and life expectancy across Hawke’s Bay, particularly for Māori and other under-served groups.  Our mahi focuses on supporting communities, whānau and providers to achieve sustainable health gains, and equitable health outcomes.

At Health Hawke's Bay, we're more than just a workplace; we're a whānau committed to supporting each other on our Te Ao Māori journey. Our culture fosters inclusion, respect, and growth, empowering every individual to thrive professionally and personally.

Underpinning our mahi and everything we do are our values Whakamana (Empower), Aroha (Compassion), Kotahitanga (Collaboration) and Auaha (Innovation).

Mō tēnei tūranga mahi| About the Role

In this role, you will be central to guiding general practices within Hawkes Bay to meet their accreditation requirements and strengthen quality care and service improvement. Key role accountabilities include:

Support Practices to Achieve and Maintain RNZCGP Foundation Standard & Cornerstone Accreditation

·       Assist practices to successfully gain and maintain RNZCGP Foundation Standard and Cornerstone accreditation.

·       Help embed equity-focused modules and standards into practice improvement plans.

Support Quality Improvement & Assurance Across the Network

·       Provide guidance and leadership on quality improvement and assurance.

·       Share practical resources, tools, insights, and best practice solutions that elevate quality across the network.

·       Implement & administer quality improvement systems, frameworks, and processes for contracted clinical programmes.

·       Support providers to deliver care that is safe, effective, evidence based, culturally responsive, and resource efficient.

·       Monitor progress on audit/accreditation recommendations and report on this.

·       Support the coordination of internal HHB clinical governance activities, documentation, and reporting.

Ngā pūkenga me ngā wheako | Skills and Experience

 To succeed in this role, you will have proven experience in primary care accreditation and quality improvement, combined with a commitment to driving excellence in patient care and service delivery.

We are looking for candidates who have:

·       5 - 7 years’ experience in a quality improvement role or in primary care with responsibility for achievement of RNZCGP Foundation (and Cornerstone) accreditation.

·       Strong capability in quality improvement methodologies, Lean/CQI, and systems thinking.

·       Excellent relationship-building skills, digital literacy, and confidence with data analysis.

·       Experience in General Practice in New Zealand

You will have a sound knowledge of the Te Tiriti o Waitangi and be an advocate of our Ka Hikitia strategy and a commitment to growing your skills in this area.

Health Hawke’s Bay welcomes applications from all suitably qualified candidates. We strive to have a diverse workforce. We encourage applications from people of all backgrounds and experiences, including, Māori, Pacific people, people with disabilities, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people of all ages.

We believe in building an inclusive workforce that sees human difference as a strength and supports our vision for an inclusive Aotearoa.

Ngā Paearu | The box-ticking stuff

·          Only applicants with the right to work in New Zealand should apply for this role.

·          Applicants will be required to complete a Criminal Conviction Check.

Tonoa mai | How to apply

We are open to both full-time and part-time arrangements and encourage applications from people who share our commitment to improving equitable health outcomes for our communities.

Hit the “apply now” button and send us your CV and cover letter.  You can contact us at hr@healthhb to find out more about the role or to request a job description.

For further information about Health Hawkes Bay, please follow us on Facebook https://www.facebook.com/Health-Hawkes-Bay or view our website https://healthhb.co.nz/

The closing date for applications is 10pm Sunday 30 August 2026.

We may contact candidates as applications are received, so please apply without delay.