Quality Lead

Role & responsibilities

* Lead quality control activities across QSR outlets and food production operations.

* Ensure compliance with FSSAI, HACCP, GMP, and food safety standards.

* Conduct regular quality, hygiene, and food safety audits across outlets.

* Monitor raw materials, food preparation, storage, and finished products.

* Ensure compliance with temperature control, sanitation, hygiene, and SOP requirements.

* Identify quality issues and implement CAPA (Corrective and Preventive Actions).

* Conduct food sampling, quality checks, and shelf-life monitoring.

* Monitor pest control, cleaning schedules, and personal hygiene standards.

* Coordinate with Operations, Production, R&D, and Procurement teams to resolve quality-related issues.

* Maintain quality records, audit reports, checklists, and compliance documentation.

* Train outlet and production teams on food safety, hygiene, and quality standards.

* Handle customer complaints related to food quality and implement appropriate corrective actions.

* Support internal and external food safety and quality audits.

Preferred candidate profile

Candidates with 56 years of relevant experience in QSR, food production, food safety, quality control, or related industries are preferred. Strong knowledge of FSSAI, HACCP, GMP, quality systems, and food safety practices is required.