Quality Management Specialist

About the Client

Our client is a leading importer and authorized dealer of international firearms, ammunition, and tactical equipment in the Philippines. Established in 1988, the company serves civilian, law enforcement, and military markets.

About the Role

We are looking for a QMS Champion / Quality Management Officer who will take ownership of the company's Quality Management System (QMS) and support the organization in maintaining quality standards, ISO compliance, audit readiness, and continuous improvement across departments.

The ideal candidate has hands-on experience in QMS and ISO implementation, internal auditing, quality documentation, corrective actions, and process improvement.

Key Responsibilities

• Implement, monitor, maintain, and continuously improve the company's Quality Management System.
• Coordinate and support ISO certification, surveillance, and compliance initiatives.
• Conduct internal audits and assist in external audit preparations.
• Develop, review, and maintain QMS policies, procedures, SOPs, and other quality documentation.
• Monitor audit findings, corrective actions, non-conformities, and improvement initiatives.
• Prepare quality reports and recommendations for management.
• Monitor quality objectives, KPIs, and process performance.
• Provide training and guidance to employees regarding QMS, ISO standards, and quality practices.
• Work closely with different departments to ensure consistent implementation of quality standards.
• Promote a culture of quality, accountability, compliance, and continuous improvement.

Qualifications

• Bachelor's degree or graduate of a four-year course.
• At least 2 years of relevant experience in Quality Management Systems (QMS).
• Hands-on experience with ISO 9001 is required.
• Experience in ISO implementation, certification, surveillance, or internal audits is highly preferred.
• Experience in QMS documentation, SOPs, audit reports, corrective actions, and process improvement.
• Strong analytical and organizational skills.
• Excellent written and verbal English communication skills.
• Proficient in Microsoft Excel and Microsoft Word.
• Comfortable coordinating with different departments and communicating with management.

Preferred Background

Candidates with experience in the following areas are encouraged to apply:

• QMS / Quality Management
• ISO 9001
• Quality Assurance
• Compliance
• Internal Audit
• Process Improvement
• Business Process Management
• Manufacturing / Industrial
• Logistics / Distribution
• Regulated or highly process-driven industries

Firearms industry experience is not required.