Quality Management System (QMS) Technical Writer (Fixed Term)

• JOB OBJECTIVE

This role is responsible for the documentation of Nutri-Asia Inc’s (NAI) quality management systems:

1.1. Develop comprehensive documentation for the quality management systems

1.2. Enhance user experience and adoption of the quality management systems through documentation

• DUTIES AND RESPONSIBILITIES

2.1 Documenting QMS Architecture and Processes

• Collaborate with corporate process owners, standards owners, and subject matter experts to capture and document the architecture, components, and processes of the Quality Management System.
• Create detailed documentation, including diagrams, workflows, policies, procedures, and instructions.
• Ensure the documentation aligns with industry best practices and complies with internal standards and regulatory requirements.

2.2 Translating Technical Information

• Translate listed/bulleted technical concepts into clear, concise, and user-friendly documentation that is accessible to end-users.
• Organize and present information in a logical and structured manner, using appropriate formatting in prescribed document templates.

2.3 Collaboration and Communication

• Collaborate closely with Quality Systems group, Individual Project Teams, subject matter experts to gather information and clarify technical details.
• Communicate effectively with stakeholders to understand their documentation requirements and address any queries or concerns.
• May work in cross-functional teams to ensure seamless integration of the QMS documentation with other project deliverables.

FUNCTIONAL KNOWLEDGE / SKILL REQUIREMENTS

Education – Bachelor's degree in a relevant field such as Business Administration and/or Quality Assurance

Experience / Expertise:

• At least 3 years of experience in technical writing and document management.
• The candidate must be familiar with food and beverage manufacturing.
• The most suitable candidate will be someone who has exposure to food manufacturing and operations and/or ISO 9001 compliance.

Mandatory Trainings:

• Proven experience as a Technical Writer or Documentation Specialist, preferably in the context of Integrated Management Systems.
• Familiarity with documentation standards, such as ISO 9001, ISO 14001, ISO 45001, FSSC 22000, ISO 17025.
• Excellent written and verbal communication skills, with an ability to present complex information in a clear and concise manner.
• Ability to work independently, meet deadlines, and collaborate effectively in a team environment.
• Proficiency in documentation tools, such as Microsoft Word, Excel, PowerPoint, and diagramming software.

Skills / Competencies:

• Technical Writing: Possess excellent technical writing skills to effectively communicate complex information in a clear, concise, and user-friendly manner.
• Documentation Management: Demonstrate strong organizational skills to manage comprehensive documentation for the Integrated Management System.
• Communication: Possess strong interpersonal skills to collaborate effectively with cross-functional teams.
• Documentation Tools Proficiency: Be proficient in using documentation tools, such as Microsoft Word, Excel, PowerPoint, and diagramming software.
• Time Management: Demonstrate excellent time management skills to meet deadlines and manage multiple documentation projects concurrently.
• Knowledge of Integrated Management Systems: Understanding of Integrated Management Systems is an advantage.

INTERFACE / INTERACTION

Internal Relations:

Communicate and collaborate with the different departments in NAI Head Office on matters of documentation and ISO 9001 compliance.

IMPACT ON BUSINESS OPERATIONS

• Co-create a sustained documentation system for the institutionalization of systems and processes across NAI corporate departments.
• Boost support in achieving International Certification thru the completion of critical documentation requirements aligned with ISO 9001 standards.

Application Question(s):

• How much is your asking salary for the role?
• Are you willing for a fixed term contract of 1 year? (with possibility of regularization or extension)

Education:

• Bachelor's (Preferred)

Experience:

• Technical writing: 3 years (Preferred)

Work Location: In person