Quality Management Systems Manager

Objective:

Ensure consistent delivery of products and services that meet internal standards and external regulatory requirements through structured quality frameworks.

Roles & Responsibilities:

• Develop and maintain ISO-aligned quality systems
• Conduct internal audits and process reviews
• Drive corrective and preventive actions (CAPA)
• Collaborate with departments to improve quality performance
• Monitor and report quality KPIs

Strategic Leadership & Integration

• Develop and implement an integrated management system aligned with ISO standards (e.g., ISO 9001, ISO 45001, ISO 31000).
• Ensure cross-functional alignment of quality, safety, risk, and continuity practices.

Governance & Compliance

• Oversee compliance with internal policies and external regulations.
• Lead internal and external audits and ensure timely resolution of findings.

Operational Excellence

• Drive standardization and continuous improvement across all Integrated Management Systems & Safety functions.
• Monitor performance metrics and report to senior leadership.

Risk & Resilience

• Ensure proactive risk identification and mitigation strategies.
• Lead the development and testing of business continuity plans.

Culture & Capability Building

• Promote a culture of safety, accountability, and quality.
• Lead training and awareness programs across all levels of the organization.

Stakeholder Engagement

• Collaborate with department heads, external auditors, and regulatory bodies.
• Serve as the key point of contact for IMS&S-related initiatives and escalations.

Key Skills & Qualifications:

• Bachelor's Degree in Industrial Engineering, Management Engineering, Service Engineering, Computer Science, Information Technology, Economics or any related course
• Proven experience in managing quality and integrated management systems
• Strong knowledge of ISO standards and regulatory frameworks
• Leadership in quality, safety, risk, and continuity domains
• Excellent communication, stakeholder management, and change leadership skills
• Analytical mindset with a focus on operational efficiency and resilience
• Willing to work in MOA Square, Pasay City