Quality Manager (Automotive)

Responsibilities:

Quality Management System (QMS)

• Develop, implement, and maintain the company's QMS in accordance with IATF 16949

and other relevant industry standards and regulatory requirements.

• Manage and coordinate all internal and external audits, including customer and thirdparty

certification audits.

• Ensure that all quality documentation, including procedures, work instructions, and

records, are accurate, current, and accessible.

Production and Process Control

• Oversee the Production Part Approval Process (PPAP), Advanced Product Quality

Planning (APQP), and Failure Mode and Effects Analysis (FMEA) to ensure product

quality from development through launch.

• Establish and monitor quality control instructions and control plans for all production

processes.

• Lead efforts in root cause analysis and implement effective corrective and preventive

actions (CAPA) for all non-conformances.

• Monitor key quality metrics such as defect rates, scrap levels, and first-pass yield to

drive data-based process improvements.

Supplier and Customer Relations

• Work closely with the Supplier to manage and improve supplier quality and reduce nonconforming

incoming materials.

• Act as the primary customer interface for all quality-related issues, including complaints,

warranty claims, and field feedback.

• Manage and investigate customer complaints, implementing containment actions and

long-term countermeasures to resolve issues and improve customer satisfaction.

Team Leadership and Development

• Lead, train, and mentor the quality team, including Quality Engineers, technicians, and

inspectors.

• Foster a proactive, "right first time" mentality and a culture of continuous improvement

across the organization.

• Conduct performance reviews for team members and support their professional

development.

Qualifications:

• Minimum of 12 years of experience in quality assurance within a high-volume

manufacturing environment, with at least 5 years in a management or supervisory role.

• Significant experience in the automotive industry is highly preferred.
• Proven experience in managing and implementing quality management systems,
• specifically IATF 16949.
• Bachelor's degree in Engineering, Quality Management, or a related technical field is

preferred.

• In-depth knowledge of core automotive quality tools such as APQP, PPAP, FMEA, SPC

(Statistical Process Control), and MSA (Measurement System Analysis).

• Proficiency in data analysis and reporting, with familiarity with relevant software.
• Knowledge of problem-solving methodologies (e.g., 8D, 5 Whys).
• Experience with internal and supplier auditing.
• Excellent leadership and team management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional written, verbal, and presentation skills.