Quality Manager

Quality Manager Lead governance. Influence strategy. Make a real difference in aged care.

About MACG: Medical & Aged Care Group (MACG) is a family owned and operated healthcare organisation delivering high quality aged care services across Southeast Victoria. We are proud of a culture built on respect, accountability and compassion, where every team member contributes to creating environments where residents feel valued, supported and at home.

Why You'll Love This Role:

• Work closely with Executive leaders and contribute to organisation wide governance initiatives
• Play a key role in supporting risk management, compliance, quality and continuous improvement across MACG
• Meaningful work that improves the quality, safety and wellbeing of residents
• Collaborative and values driven culture where your expertise is respected
• Exposure to enterprise risk, regulatory reform, provider registration and governance projects
• Opportunity to develop your governance and leadership capability within a growing organisation
• Competitive remuneration aligned with your experience

About the Role: Reporting to the General Manager Risk & Governance, you will support the delivery of MACG's enterprise governance, risk, compliance and quality assurance framework.

Working closely with operational, clinical and executive leaders, you will help ensure MACG meets its regulatory obligations under the Aged Care Act 2024 while supporting continuous improvement, audit readiness and effective governance systems across the organisation.

This is an ideal opportunity for an experienced governance, quality, compliance or risk professional seeking a hands on role with broad organisational exposure and the opportunity to make a meaningful contribution to aged care outcomes.

Key Responsibilities:

• Manage the Compliance Obligations Register and regulatory submissions calendar, including CDET, AECT and provider re-registration requirements
• Coordinate and deliver internal audit activities and track findings through to completion
• Monitor compliance performance, NQIP data, SIRS reporting and incident trends
• Prepare governance reports, dashboards, briefing papers and committee reporting
• Support policy governance, document control and review schedules
• Assist with accreditation readiness, Commission audits, monitoring visits and regulatory reviews
• Coordinate evidence collection and support organisational responses to regulatory requests and enquiries
• Travel to MACG services to support operational teams and governance initiatives as required.

What We Offer:

• Competitive salary package $130,000 - 140,000 + travel allowance
• 5 weeks annual leave with leave loading
• Travel allowance
• Employee Assistance Program (EAP)
• Supportive leadership team
• Stable and growing organisation

About You: You are a confident and collaborative leader who enjoys building relationships and translating complex legislation into practical business outcomes. You'll bring:

• Minimum 5 years' experience in aged care, health, compliance, governance, quality or risk management
• Demonstrated experience interpreting and applying aged care legislation and standards, including managing regulatory audits and compliance reviews
• Sound knowledge of the Aged Care Act 2024, Aged Care Rules 2025, Strengthened Quality Standards, SIRS and NQIP
• Strong analytical capability and excellent written communication skills
• Professional judgement, integrity and a commitment to resident centred care

Essential Qualifications:

• Degree qualification in Nursing, Health Management, Governance, Risk Management, Business or a related discipline (Required)
• Current AHPRA registration as a Registered Nurse (Required)
• Current National Police Check Report (Employment) (Required)
• Current Driver Licence (Required)

Our Values:

At MACG, our values guide everything we do:

Compassion | Integrity | Dignity | Diversity | Accountability | Family | Respect

If you're ready to bring your governance and compliance expertise to a role with real influence and impact, we'd love to hear from you. Apply today and help us build a safer, stronger future for older Australians.