Quality Manager

Role & responsibilities

• Ensure compliance with NABH/NABL and hospital quality standards
• Conduct internal audits and quality assessments
• Monitor quality indicators and patient safety parameters
• Coordinate departmental audits, documentation, and SOP implementation
• Organize quality training and awareness programs for staff
• Handle incident reporting, CAPA, and quality improvement projects
• Maintain policies, protocols, and accreditation-related documentation
• Coordinate with all departments for continuous process improvement
• Ensure statutory and regulatory compliance

Preferred candidate profile

• Masters/Bachelor’s degree in Hospital Administration / Healthcare Management / Quality Management
• Certification in NABH/Internal Auditor preferred
• Strong knowledge of hospital quality systems and accreditation standards
• Good communication, leadership, and analytical skills
• Experience in multispeciality hospital preferred