Quality Manager

As the Quality Manager, you will lead and guide the Quality team in ensuring consistent product quality and driving continuous improvement initiatives. The role includes monitoring quality parameters, improving Standard Operating Procedures (SOPs), and supporting operational excellence across the plant.

You will also oversee the implementation and auditing of Sonoco’s Food Safety System, Quality Management System, and Productivity Programs to ensure compliance, effectiveness, and continuous improvement.

Key Tasks and Responsibilities:

• Lead and manage overall Quality Assurance (QA) and Quality Control (QC) activities within the manufacturing plant to ensure consistent product quality and compliance with company standards.
• Ensure compliance with GMP, HACCP, ISO, FSSC, food safety requirements, and all relevant legal and regulatory standards.
• Develop, implement, and maintain quality management systems, continuous improvement initiatives, and effective corrective and preventive actions (CAPA).
• Monitor production processes and analyze quality data to ensure products consistently meet quality specifications, customer requirements, and operational targets.
• Lead internal audits, external audits, customer audits, and regulatory inspections to ensure ongoing compliance and system effectiveness.
• Investigate customer complaints, non-conformance issues, and quality concerns, while working closely with cross-functional teams to drive operational excellence and continuous improvement.
• Lead, coach, and develop the Quality team through training, performance management, and capability development.

Education/Academic Background:

• Minimum Degree in Engineering/Science/Material discipline or equivalent

Experience:

• Minimum 5 years’ working experience in Quality and/or process engineering function in manufacturing environment
• Exposure and experience in consumer packaging or FMCG will be added advantage

Knowledge & Skill:

• Proficient with Microsoft Office packages such as Word, Excel and Outlook
• Knowledge of exposure in ISO 9001, FSSC 22000, FSC Quality Management System
• Able to write SOP/SOC and technical report
• Good communication skills and able to interact with all levels of people

Personal trait:

• Detail oriented and ensures accuracy and consistency in quality processes
• Strong leadership skills to guide teams and drive quality initiatives effectively
• Analytical mindset to use data for identifying root causes and improvements
• Good communication skills to collaborate well across all organizational levels
• Proactive attitude with the ability to anticipate issues and take initiative to resolve

Rewards:

• Competitive remuneration package
• Contractual bonus & performance bonus
• Free Hospitalization & Term Life insurance
• Free medical outpatient
• 5-day week