Quality Manager

About the role

We are looking for an experienced Quality Manager to lead quality management activities focused on Quality Management System (QMS), New Product Introduction (NPI), Customer Quality, Supplier Quality, and Automotive Quality Compliance. This position will work closely with the Plant Manager and cross-functional teams to ensure that quality systems, new product launches, customer requirements, supplier readiness, and automotive quality standards are effectively managed and continuously improved.

Key responsibilities

• Lead and continuously improve the Quality Management System (QMS) in compliance with IATF 16949 and ISO 9001
• Manage and support internal, external, customer, and certification audits, including corrective actions and follow-up activities
• Lead quality activities for New Product Introduction (NPI), new model launches, minor changes, and engineering changes
• Drive APQP and PPAP activities, including review and approval of PFMEA, Control Plans, MSA, SPC, and related quality documentation
• Act as a key contact for customer quality matters, including customer complaints, 8D reports, root cause analysis, corrective and preventive actions
• Support customer audits, quality reviews, warranty issues, and quality-related negotiations where required
• Manage and improve supplier quality performance, supplier readiness, supplier audits, corrective actions, and quality development activities
• Coordinate cross-functional quality improvement activities with Engineering, Production, Supply Chain, Purchasing, and other related functions
• Ensure quality documentation and systems comply with customer-specific requirements and automotive industry standards
• Monitor and report key quality performance indicators related to customer quality, supplier quality, NPI, PPAP, and system compliance

About you

• Bachelor's Degree or higher in Engineering, Automotive, Industrial Engineering, Mechanical Engineering, or related fields
• Minimum 10 years of experience in Quality within automotive manufacturing, preferably Tier 1 automotive supplier environment
• Proven experience in a managerial, section head, assistant manager, or senior quality leadership role
• Strong hands-on knowledge of IATF 16949, ISO 9001, APQP, PPAP, PFMEA, MSA, SPC, and Control Plan
• Strong experience in NPI, new model launch, engineering change, or product change management
• Experience handling OEM customers, customer complaints, 8D, corrective actions, and customer audits
• Experience in Supplier Quality Management and supplier development is highly preferred
• Strong leadership, stakeholder management, and cross-functional coordination skills
• Able to work effectively in an environment with multiple products, frequent model changes, and diverse customer requirements
• Good command of English for communication with customers, regional teams, and international stakeholders