Quality Manager

About the role

We are looking for an experienced Quality Manager to lead and manage overall Quality Assurance (QA), Quality Control (QC), and Supplier Quality Assurance (SQA) activities. The role is responsible for ensuring product, process, supplier, and quality system compliance with IATF 16949, ISO 9001, customer requirements, and company standards, while driving continuous quality improvement and customer satisfaction.

Key responsibilities

• Lead and manage overall QA, QC & SQA operations, covering supplier quality, incoming, in-process, and final inspection.
• Develop, implement, and maintain the Quality Management System (QMS) in compliance with IATF 16949, ISO 9001, customer requirements, and company standards.
• Establish and monitor Quality KPIs, procedures, inspection standards, testing methods, sampling plans, and improvement plans.
• Manage Customer Quality, including customer complaints/claims, audits, root-cause analysis, corrective actions, and quality-related issues.
• Lead Supplier Quality Assurance (SQA), including supplier qualification, audits, development, performance monitoring, and corrective actions.
• Monitor Supplier Quality Performance, including incoming defects, supplier claims, PPM, recurring issues, and improvement activities.
• Manage quality activities for New Model, APQP, PPAP, 4M Changes, DFMEA, and PFMEA.
• Lead problem-solving and continuous improvement using 8D, 5 Why, Fishbone Diagram, FMEA, SPC, MSA, and other quality tools.
• Manage calibration and control of measuring instruments, inspection equipment, and laboratory equipment.
• Lead and develop the QA, QC & SQA team, including manpower planning, coaching, training, performance evaluation, and skill development.

About you

• Bachelor's degree or higher in Engineering, Industrial Engineering, Quality Management, or related fields.
• Strong background in QA/QC within the Automotive / Auto Parts industry, with managerial experience.
• Strong knowledge of IATF 16949, ISO 9001, and Automotive Core Tools.
• Hands-on experience in APQP, PPAP, FMEA, SPC, MSA, and Control Plan.
• Experience in Customer Complaint, 8D Report, Root Cause Analysis, and Corrective Action.
• Strong experience in SQA, Supplier Audit, Supplier Development, Supplier Performance Management, and Supplier Corrective Action.
• Ability to read Engineering Drawings and Specifications, with knowledge of measuring instruments.
• Strong leadership, team management, analytical, problem-solving, and decision-making skills.
• Good command of English for communication with customers/suppliers and report preparation.