Quality Manager

JOB DESCRIPTION QUALITY MANAGER

Steel Manufacturing Plant | Induction Furnace • CCM • Rolling Mill• Cold Rolling Mill

Position: Quality Manager
Reporting To: CTO / Plant Head
Department: Quality Assurance & Quality Control

Job Purpose

Responsible for end-to-end quality management from raw material receipt through Induction Furnace melting, CCM, billet inspection, reheating, rolling, TMT processing and finished-product dispatch, ensuring compliance with customer requirements, applicable standards and company specifications.

Key Responsibilities

• Establish and maintain the Quality Management System (QMS), SOPs, inspection standards and quality procedures.
• Control quality of raw materials, ferro alloys, molten steel, billets and finished products.
• Ensure heat-wise chemical composition, temperature and metallurgical control in the Induction Furnace.
• Monitor CCM parameters and billet quality, including surface cracks, inclusions, segregation, pinholes and dimensional defects.
• Control Rolling Mill and TMT parameters to ensure dimensional, mechanical, metallurgical and surface quality.
• Manage laboratory activities including chemical, tensile, bend/rebend, hardness and metallurgical testing.
• Ensure 100% traceability from raw material heat billet rolling batch finished product.
• Approve product release and ensure accurate MTC/Certificate of Affirmity/Certificate of Conformity.
• Lead NCR, RCA, CAPA and customer complaint investigations using 5-Why, Fishbone, Pareto and other quality tools.
• Develop and monitor quality KPIs covering rejection, yield, customer complaints, process compliance and Cost of Poor Quality.
• Conduct internal, customer, supplier and certification audits.
• Work closely with Production, Maintenance, SCM, Technical and Sales for defect prevention and continuous improvement.
• Lead Kaizen, SPC and quality-improvement projects to reduce rejection, rework and recurring defects.
• Develop and train the Quality, Laboratory and Inspection teams.
• Have authority to hold/reject non-conforming materials, heats, billets and finished products.

Key Performance Indicators

Chemical Compliance | Billet Rejection | Finished Product Rejection | First Pass Yield | Customer Complaints | CAPA Closure | Supplier Quality | Traceability | Calibration Compliance | Cost of Poor Quality

Qualification & Experience

• B.Sc. degree or B.E./B.Tech. in Metallurgy, Materials, Mechanical or related Engineering.
• 10–15 years' experience in steel manufacturing, preferably covering Induction Furnace, CCM, Rolling Mill and TMT/Rebar production.
• Strong knowledge of steel metallurgy, QMS, testing, RCA/CAPA, SPC and applicable steel standards.

Core Expectation

“Right Quality – Right First Time – Every Heat, Every Billet, Every Bar.”

The Quality Manager is expected to build a preventive quality culture, reduce defects and customer complaints, improve process stability, and ensure that quality is built into the process rather than inspected only at the end.