Quality Manager

Skyway Precision is seeking an experienced and results-driven Quality Manager to lead and oversee all quality-related activities supporting manufacturing operations and business processes. This position is responsible for ensuring compliance with IATF 16949, ISO 14001, customer-specific requirements, and internal quality standards while driving continuous improvement throughout the organization.

The Quality Manager will play a critical role in maintaining customer satisfaction by ensuring that all products and services consistently meet or exceed customer specifications. The ideal candidate is a strong leader with experience in automotive manufacturing, quality systems management, problem-solving methodologies, and team development.

Key Responsibilities

Quality Systems & Compliance

• Ensure compliance with IATF 16949, ISO 14001, customer-specific requirements, and Skyway Precision quality policies and procedures.
• Develop, implement, and maintain quality procedures, work instructions, and standards.
• Support internal and external audits and ensure timely resolution of audit findings.
• Monitor quality system effectiveness and identify opportunities for continuous improvement.

Process & Product Quality

• Monitor process capability for key product and process characteristics and report performance metrics to management.
• Review manufacturing processes to ensure capability in meeting customer quality requirements.
• Monitor Statistical Process Control (SPC) data and communicate findings to management.
• Ensure quality spills are effectively contained, and clean points are established and communicated internally and externally.

Customer Quality Management

• Serve as the primary point of contact for customer quality-related issues.
• Ensure customer complaints, rejections, and quality concerns are effectively communicated throughout the organization.
• Lead customer corrective action activities and ensure timely submission of all required documentation.
• Verify corrective actions are implemented, effective, and closed within customer and internal timelines.
• Provide technical support to customers when required to ensure product acceptance and satisfaction.

PPAP & Supplier Quality Support

• Coordinate PPAP activities for new and existing products and ensure timely completion of submissions.
• Support supplier quality initiatives and collaborate with suppliers to ensure compliance with quality requirements and documentation standards.
• Assist in resolving supplier quality concerns and implementing corrective actions.

Measurement Systems & Calibration

• Coordinate Gage Repeatability and Reproducibility (GR&R) studies utilizing Quality and Manufacturing personnel.
• Ensure calibration systems are maintained, current, and properly documented.
• Verify measurement equipment is suitable, accurate, and compliant with customer requirements.

Leadership & Team Development

• Lead, mentor, and develop Quality Department personnel.
• Train employees on quality standards, procedures, and job responsibilities.
• Evaluate and assess team members' competency and effectiveness in performing assigned duties.
• Provide technical guidance and support to Quality, Manufacturing, Engineering, and other departments.

Cross-Functional Collaboration

• Partner with Manufacturing, Engineering, Operations, and Supply Chain teams to improve processes and product quality.
• Support root cause analysis, problem-solving initiatives, and continuous improvement projects.
• Promote a culture of quality, accountability, and customer satisfaction throughout the organization.

Required Qualifications

• Bachelor's degree in Engineering, Quality Management, Manufacturing, or a related field preferred.
• Minimum 5 years of quality experience in a manufacturing environment.
• Minimum 3 years of leadership or supervisory experience preferred.
• Strong knowledge of:
  • IATF 16949
  • ISO 14001
  • Core Quality Tools (APQP, PPAP, FMEA, MSA, SPC)
  • Root Cause Analysis methodologies
  • Corrective Action processes (8D, 5 Why, etc.)
• Experience interacting directly with customers and suppliers regarding quality issues.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong analytical, organizational, and communication skills.

Preferred Qualifications

• Experience in automotive or precision manufacturing environments.
• Quality certifications such as CQE, CQA, or related certifications.
• Experience leading internal and external quality audits.
• Knowledge of statistical analysis and process capability studies.

Core Competencies

• Quality Systems Management
• IATF 16949 & ISO 14001 Compliance
• Customer Quality Management
• Corrective and Preventive Actions (CAPA)
• Process Improvement & Continuous Improvement
• Team Leadership & Development
• Statistical Process Control (SPC)
• Measurement Systems Analysis (MSA)
• PPAP & APQP
• Root Cause Analysis
• Communication & Relationship Management
• Problem Solving & Decision Making

Physical Requirements

• Ability to work in an office and manufacturing environment.
• Ability to stand, walk, and move throughout the production floor as needed.
• Occasional lifting of materials or equipment up to 25 pounds.
• Ability to travel occasionally to customer or supplier locations if required.

Why Join Skyway Precision?

At Skyway Precision, quality is at the heart of everything we do. As a Quality Manager, you will have the opportunity to drive continuous improvement, lead a talented team, and make a significant impact on customer satisfaction and operational excellence. Join an organization committed to innovation, quality, and employee success.

Apply today and help lead Skyway Precision's commitment to world-class quality and customer satisfaction.