Quality Manager

• Develop, implement, and maintain Quality Management Systems (QMS).
• Handle customer quality requirements and complaint analysis.
• Conduct internal audits and coordinate external audits such as ISO/IATF, customer, and supplier audits.
• Monitor process quality and ensure adherence to standard operating procedures.
• Lead root cause analysis and corrective/preventive action (CAPA) activities.
• Coordinate with production, maintenance, stores, and purchase departments for quality improvement.
• Maintain quality records, inspection reports, and documentation.
• Monitor rejection, rework, and customer return trends and implement improvement plans.
• Ensure incoming, in-process, and final inspection activities are carried out effectively.
• Train employees on quality standards, procedures, and best practices.
• Manage supplier quality performance and vendor development activities.
• Prepare and present quality reports to management.
• Ensure compliance with safety, environmental, and statutory requirements.

Required Skills

• Strong knowledge of Quality Management Systems.
• Experience in ISO 9001 / IATF 16949 standards.
• Knowledge of 7 QC tools, CAPA, 5 Why, Kaizen, and Lean Manufacturing.
• Good analytical and problem-solving skills.
• Strong leadership and team management abilities.
• Excellent communication and coordination skills.
• Proficiency in MS Office and quality documentation. Role & responsibilities