Quality Manager

JOB DESCRIPTION / RESPONSIBILITIES OF MANAGER - QUALITY

Department : Quality

Position : Manager/Incharge

Reporting To : General Manager

Dress Code : Specified Uniform / Formals with ID Card

Duty Hrs : As per schedule intimated from time to time.

The Responsibilities Of The Quality Manager Include The Following

• Responsible for developing and implementing standardized process for administration
• Responsible for effective coordinating and conducting training events and workshops
• Responsible for coordinating with the consultants in developing and documenting the Quality Management Systems in the form of Manuals, departmental procedures and work instructions
• Training on BLS/ACLS/ALSO to various Hospital staff i, e Nurses, Paramedics, Registrars & Consultants
• Collection, coordination of Quality indicators from various departments and take corrective & preventive measures based on Quality Indicators
• Surprise visit or Internal Audit of documentation of various departments includes Kitchen, Nursing, Pharmacy, Lab, Radiology, H.K & Security etc.
• Reporting of 12 mandatory Quality Indicators to Medical Director on quarterly basis as per prescribed format by NABH.
• Organizing the various Committee meeting & updating of MOM accordingly
• Conducting the various Mock drills as per schedule prepared.
• Developing the Training modules &Training calendar with coordination of various HOD’s /HR .
• Coordinating the training session to all the departmental staff in general hospital wide policies and their respective departmental policies.
• Active case sheets audit to be done regularly and identify the deficiencies.
• Monitoring of Death, MLC & DAMA case sheet audit on monthly basis.
• Monitoring as per PNDT guidelines Nil report is submitted from the desk of respective departments having U/S machine
• Documentation, filling of documents in the respective files, implementation, monitoring of NABH process.
• Responsible for developing and implementing standardized process for administration.
• Responsible for effective coordinating and conducting events and workshops.
• Developing and implementing policies and process for administrative procedures.
• Assisting in ensuring hospital operate efficiently and provide adequate medical care to patients.
• Collection of Quality Indicators from various departments.
• Documentation, filing of documents in the respective files, implementation, monitoring of NABH process.
• Coordinating with all the department for smooth functioning of the hospitals.
• Any other work assigned by the Management from time to time.

HR Details Name : Ch Ajay Kumar

Phone : 7893331095

Mail : [email protected]

Location MLA Colony, Banjara Hills, Hyderabad, Telangana, India 500034

Qualification MBA Health Care Management

Department Quality

Skills Patient Safety Management

Quality Control

NABH Standards

Healthcare Quality Management

Process Improvement

Specialization

Quality And Patient Safety Management

Healthcare Quality Management

NABH

Quality Control

Other Facilities Provided

PF, Health Insurance