Quality Manager

Position Title: Quality Manager
Experience Required: 15-20 years in Quality Assurance
Qualifications: BE in Mechanical / Equivalent
Reporting To: Deputy Managing Director
Location: Mahad, Raigad, Maharashtra, India
Department: Quality

Principle Accountability:

Driving quality culture and continuous improvement across all business units. Implement robust quality processes and tools to reduce rejection rates.
Build and strengthen quality teams at unit level.

Key Responsibilities Areas

Quality Vision and Strategy

• Develop a comprehensive quality strategy based on current performance and future targets
• Create and execute implementation plans with clear, measurable milestones

Quality Focus and Culture

• Launch quality campaigns to strengthen organizational focus on quality systems
• Drive tangible improvements in rejection control across all departments
• Foster active employee participation in quality initiatives
• Establish rewards and recognition programs linked to key quality metrics
• Conduct training programs on essential quality tools and processes

Customer Quality Requirements

• Act as the customer's voice to align quality campaigns with market and customer expectations
• Manage customer complaints and implement learnings to strengthen SOPs for zero complaints
• Monitor evolving customer quality expectations and adjust processes accordingly
• Serve as the single point of contact for all customers and regulatory audits

Documentation & Reporting

• Establish and rigorously implement quality measurement matrices across all units
• Develop reliable quality dashboards to monitor both micro and macro indicators

Third-Party Coordination

• Coordinate with third-party inspectors for raw material and finished product testing
• Ensure timely completion and compliance of all third-party testing activities

Vendor Quality Management

• Define quality requirements and conduct periodic audits of vendor facilities and processes
• Provide quality training and education to vendors
• Execute vendor audits, follow-ups, and performance ratings

Compliance & Standards

• Ensure adherence to organizational and regulatory quality standards
• Verify Test Certificates (TC) and maintain material traceability and compliance

Process Improvement

• Analyze quality issues and implement corrective actions to improve product reliability
• Support continuous improvement initiatives to enhance quality control processes.

Skills Required

• Strong knowledge of QMS, ISO standards, and quality inspection processes
• Proficiency in quality tools (Six Sigma, RCA, FMEA, SPC, CAPA)
• Ability to read and interpret engineering drawings
• Strong analytical and problem-solving skills
• Experience in rejection reduction and process improvement
• Capability to develop quality metrics and dashboards
• Strong leadership and team-building skills
• Ability to drive quality culture and employee engagement
• Good customer handling and audit management skills
• Vendor quality management and audit experience
• Effective communication and coordination skills
• Strong documentation and reporting abilities
• Knowledge of regulatory compliance and standards