QUALITY MANAGER

We are hiring a Quality Manager for our quality department in e-cigarette / electronics manufacturing.

Key Responsibilities:

1. Lead quality management systems and ensure compliance with ISO 9001 and applicable product quality standards.
2. Oversee quality control across production, suppliers, and the supply chain.
3. Manage customer complaints, conduct root cause analysis, and implement 8D corrective actions.
4. Ensure product quality compliance with EU TPD, US PMTA, and Indonesian e-cigarette regulations.
5. Lead internal audits, customer factory audits, and continuous improvement initiatives.
6. Supervise the Quality team and drive quality performance, risk prevention, and process improvement.

Requirements:

1. Bachelor’s degree or higher.
2. At least 10 years in e-cigarette / consumer electronics quality management, including at least 3 years as a quality manager.
3. Expertise in ISO 9001 systems, 8D customer-complaint resolution, and supply-chain quality control.
4. Familiar with EU TPD, US PMTA, and local Indonesian e-cigarette quality requirements.
5. Fluent Mandarin.
6. Experience leading customer factory audits preferred.