Quality Manager

ESSENTIAL DUTIES & RESPONSIBILITES:

• Responsible for the maintenance of an effective and efficient quality management system that assures products consistently meet customer and United Alloy requirements.
• Review in-process quality failures and determine the disposition of nonconforming materials.
• Correspond with customers and suppliers to resolve problems.
• Lead root cause investigations through to effective long-term resolutions.
• Collect and analyze performance data and charts against set indicators and parameters.
• Productively engage with customers and vendors on a regular basis.
• Coordinate, communicate, and host customer and other audits as required.
• Evaluates quality results in relation to product specifications. Determines “pass" or “hold" on borderline cases.
• Authorizes and signs certificate of analysis certifying material and test procedures.
• When necessary, conducts actual tests as a working manager.
• Coordinates the inspection, testing, and evaluation of customer returned goods. Recommends rework or other corrective action.
• Periodically conducts quality audits of suppliers and plant operations as applicable.
• Plans and conducts on-site audits of supplier’s facilities. Recommends quality improvements to suppliers.
• Recommends changing of suppliers who fail to meet quality requirements.
• Participates in customer audits and implements changes to meet customer requirements.
• Experienced in and drives PPAP activities and submissions.
• Serve as the "window" to the customer regarding quality issues associated with new product introductions, engineering changes, complaint management, and customer audit activity.
• Performs other duties as assigned.

QUALIFICATIONS:

• 20/20 Vision in at least one eye and must not be color blind required.
  (Magnifying lenses (readers, cheaters, etc..) are allowed if the employee normally uses them to read)
• Bachelor’s degree in engineering or science preferred, plus a minimum of 10 years of quality management experience in metal fabrication or related field.
• American Society for Quality (ASQ) certifications preferred: Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Certified Quality Manager (CQM), Certified Six Sigma Green Belt (CSSGB), Certified Quality Improvement Associate (CQIA) or Certified Quality Manager (CMQ/OE).
  UA Vision: “Actively Engaged Team Inspired To Win Together”
• Experience and an applied understanding of ISO9001 standard, ISO9001 Internal Auditor experience preferred and developing audit systems and strategies for compliance oversight.
• Proven skills in Statistical Process Control (SPC), Gauge Reliability and Repeatability (GR&R) and Total Quality Management (TQM) practice.
• Thorough knowledge and understanding of manufacturing systems and solid working knowledge of metal fabrication processes and materials.
• Well-developed human relations / people management skills; able to delegate authority and provide guidance, direction, goals, feedback, and discipline. Easily able to develop positive working relationships with a wide range of people.
• Strong written communication and presentation skills.
• Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions. Proficient at multitasking and prioritizing.
• Experience in implementing Operational Excellence Projects (SMED, Six Sigma, Lean) Black Belt certification preferred.
• Well-developed database and spreadsheet experience. Solid financial reporting acumen. Strong overall computer literacy, specifically with Microsoft Office (Project, Excel, Word, PowerPoint).
• Ability to travel to supplier and customer locations representing UA.
• 12 Expected Behaviors of Actively Engaged Person – 100% Responsible, Trustworthy, Team Player, Clear Communicator, Empathy, Humility, Emotional Self-Control, Resolves Conflict Directly, Positive Attitude, Respects Others, Problem Solver, and Agile.