QUALITY MANAGER

Position Summary:

The Manufacturing Quality Manager is responsible for overseeing and ensuring the quality of products and processes within a manufacturing environment. This role develops, implements, and maintains quality management systems to comply with industry standards, regulatory requirements, and customer expectations.

Essential Position Requirements (include but are not limited to):

• SAFETY FIRST – Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
• Manage the UL Quality Assurance and create ISO9000 compliance program within the divisions. This includes the selection, development and motivation of Site, Plant, Production Managers and employee plant-level Quality Assurance development and management of the company’s quality process within the divisions.
• Perform quality and system audits as required to ensure conformity to corporate and customer quality requirements, specifications and at the necessary records and documentation are maintained.
• Provide communication to manufacturing and sales management regarding the divisional quality programs. Provide communication to all employees to instill Cellofoam’s quality standards and procedures, and to provide a positive atmosphere for continuous Improvement. Assure that the quality program contributes to divisional and corporate profitability goals.
• Communicate with all production workers, plant and site managers regarding - quality issues, densities and part weights, shipping and receiving concerns, complaints or other concerns - to maintain corporate and customer quality specifications. Train new employees in quality procedures.
• Respond to quality problems, complaints or concerns as they arise.
• Direct the division's efforts to establish, implement, and maintain UL registration and ISO9000 compliant according to approved corporate guidelines and procedures.
• Assist Vice President of Engineering and Manufacturing with the implementation, documentation, monitoring and reporting on each plant's quality status. Review plant data for trends and recommend changes.
• Implement methods to inspect, test and evaluate products and production equipment.
• Create, review and revise quality procedures, instructions and paperwork to ensure the quality and manufacturing processes are at the highest efficiency.
• Develop, plan, schedule, and conduct internal audits with defined reports and distributions, to verify the effectiveness of each plant's quality system and staff. Conduct internal auditor training. Conduct supplier audits as required.
• Provide resources to assure that local manufacturing team members are developing, monitoring and documenting necessary quality procedures to guarantee customer satisfaction.
• Assure that local manufacturing team members and management, have correct procedures and operating instructions that adhere to the guidelines set by the corporation.
• Schedule divisional specific quality and CAR web meetings that help create a world class quality focused team.
• Maintain master calibration information and have all test equipment calibrated at required intervals.
• Ensures compliance with federal, state, and local safety laws, regulations, codes, and rules.
• Work according to deadlines for delivery of specific quality requirements.
• Performs other duties as assigned.
• Maintain a working knowledge and be in compliance with corporate standards for business conduct and federal antitrust laws.
• Adhere to Cellofoam North America Inc. company focus areas - safety, financial improvement, customer satisfaction, and people pillars.
• Keep managers informed at all times of potential issues and concerns.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position Requirements and Qualifications

• Minimum of 2 years job related experience preferred

Software Skills Required

• MS-Excel
• MS-PowerPoint
• MS-Word
• MS-Outlook
• Windows 10
• Great Plains

Other Information

• Position may require domestic travel.
• Flexibility in working hours to include nights, weekends and holidays as required.
• OT required as needed.
• May occasionally lift up to 30 lbs.

This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee’s employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company’s employees.

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