Quality Manager - EMS/Semiconductor/SCM (NEW Data Centre) | Rotational Shift

The role is ideal for a hands-on quality leader who can work across Production, Engineering, Operations, Supply Chain and suppliers to improve product quality, manufacturing processes and customer satisfaction.

Quality Management & Manufacturing Quality

• Lead and manage overall quality activities across manufacturing operations, ensuring products meet customer specifications, internal quality standards and applicable requirements.
• Establish, implement and continuously improve quality systems, procedures, inspection standards and control plans across production.
• Partner closely with Production, Manufacturing Engineering, Test Engineering, Operations and Supply Chain teams to identify and resolve quality issues.
• Monitor key quality indicators including FPY (First Pass Yield), defect rates, rework, scrap, customer complaints, DPPM and process performance.
• Review quality trends and identify opportunities to improve product reliability, process capability and manufacturing consistency.

Root Cause Analysis & Corrective Action

• Lead investigations into production defects, non-conformances, customer complaints and recurring quality issues.
• Drive structured Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) and continuous improvement activities.
• Apply problem-solving methodologies such as 8D, 5 Why, Fishbone / Ishikawa, SPC and Pareto analysis where appropriate.
• Ensure corrective actions are implemented effectively and verified for long-term sustainability.
• Work with Engineering and Operations teams to reduce defects, rework, scrap and process variation.

NPI / New Product Introduction

• Support NPI, product transfer and manufacturing ramp-up activities from a quality perspective.
• Review product specifications, manufacturing processes, inspection criteria and quality requirements before production release.
• Work with Engineering and Production teams to identify potential quality risks during prototype, pilot, NPI and mass production stages.
• Ensure quality controls are established before products move into volume production.

Supplier & Material Quality

• Work closely with Supplier Quality / Supply Chain / Procurement teams to address supplier-related quality issues.
• Support supplier corrective actions and monitor supplier performance.
• Review incoming material quality, non-conforming materials and supplier-related defects.
• Drive improvements in supplier quality, incoming inspection and material acceptance where required.

Quality Systems & Compliance

• Maintain and improve the site's Quality Management System (QMS).
• Support internal, external, customer and supplier quality audits.
• Ensure proper control and retention of quality records, inspection results, non-conformance reports and corrective-action documentation.
• Drive compliance with applicable ISO 9001, customer-specific and internal quality requirements.
• Promote a strong quality culture across the manufacturing organisation.

Leadership & Team Management

• Lead, coach and develop the Quality Engineering / Quality Assurance / Quality Control team.
• Establish team objectives, monitor performance and provide technical guidance.
• Build strong cross-functional relationships with Operations, Manufacturing Engineering, Test Engineering, Production, Supply Chain and Customer teams.
• Develop a proactive quality mindset focused on prevention rather than inspection alone.

What We’re Looking For

• Diploma or Degree in Engineering, Quality Management, Manufacturing, Electronics, Mechanical Engineering or a related discipline.
• Minimum 7 years of relevant experience, with experience in a Quality Manager / Quality Engineering / Manufacturing Quality leadership role preferred.
• Strong experience in electronics manufacturing, EMS, semiconductor, PCBA, server manufacturing, precision engineering or other high-volume manufacturing environments.
• Experience managing quality teams and cross-functional manufacturing quality activities.
• Strong knowledge of Quality Management Systems (QMS) and manufacturing quality processes.
• Hands-on experience with RCA, 8D, CAPA, 5 Why, Fishbone, SPC, FMEA and continuous improvement.
• Experience supporting NPI / NPI ramp-up / mass production is highly advantageous.
• Experience with supplier quality, incoming quality and non-conforming material management is an advantage.
• Familiarity with ISO 9001 and quality audit requirements.
• Strong analytical, problem-solving and decision-making skills.
• Good stakeholder management and communication skills.
• Comfortable working in a fast-paced, high-volume and technically demanding manufacturing environment.

📍 Location
EAST - Tampines

💰 Salary & Benefits

• Food + transport + shift allowances + incentives
• Stable employment with a global technology company

⏰ Working Hours

• Training (1-3 months): Monday - Friday, 9am - 6pm
• After training: 8am - 8pm / 8pm - 8am, 42 hrs /4 days per week
• Permanent Sunday Off/REST