Quality Manager (Quality Control Focus)

ABOUT THE ROLE:

This is a key position responsible for supporting global quality operations, driving vendor quality management, and ensuring product compliance and performance standards across all stages of production.

KEY RESPONSIBILITIES:

• Coordinate with quality assurance and quality control operations across domestic and international supplier networks. Oversee inspection schedules, logistics, urgency overrides, and 3rd party inspections partners.
• Prepare and analyze quality reports to identify defect trends, assess vendor risk, and enforce corrective and preventive action plans.
• Partner with Product Development, Procurement, and Customer Success teams to define key inspection points, establish tolerance limits, and develop standardized quality control guidelines and templates.
• Assist with factory and supplier compliance audits to ensure adherence to company standards, customer expectations, and international quality regulations.
• Investigate and resolve quality issues, factory defect reports, and customer product complaints by executing thorough root-cause analyses and follow-up inspections.
• Compile regular management reports summarizing quality findings, supplier scorecards, and continuous improvement metrics.

REQUIREMENTS & QUALIFICATIONS:

• 7+ years of experience in quality field, preferably within manufacturing, production, or consumer products experience
• Strong proficiency in root-cause analysis, tolerance management, inspection methodologies, and quality reporting software/MS Office.
• Exceptional organizational, time-management, and prioritizing skills with strong problem-solving capabilities and high personal accountability.
• Excellent written and verbal communication skills. Multi-lingual skills are an advantage.
• Willingness to travel