Quality Manager RCM

Job Title: Quality Manager RCM

Experience: 12–15 Years

Industry: US Healthcare / RCM

Location: Hyderabad

Employment Type: Full Time

Job Summary:

We are seeking an experienced Quality Manager to lead quality strategy and governance across US Healthcare RCM operations, ensuring process compliance, accuracy, and continuous improvement.

Key Responsibilities:

• Lead Quality teams supporting US Healthcare RCM operations.
• Establish and monitor quality standards, audit methodology, and performance metrics.
• Drive quality audits, sampling, calibration, root-cause analysis, and corrective actions.
• Identify process gaps and implement quality improvement initiatives.
• Partner with Operations and Training teams to improve process accuracy and productivity.
• Conduct regular quality calibration sessions with internal and client stakeholders.
• Analyze quality trends and prepare dashboards and management reports.
• Drive CAPA, error reduction, process standardization, and continuous improvement.
• Support client audits, transitions, new process launches, and process changes.
• Mentor and develop Quality Leads, Managers, and team members.

Required Skills:

US Healthcare RCM, Quality Management, Audit, RCA, CAPA, Calibration, Quality Analytics, Process Improvement, Client Management, Team Leadership.