Quality Partner (Electrical)

About the Role

Do you want to work in a fast paced and dynamic team that is striving to deliver safe, fit for purpose and exciting products to our customers?

Do you have strong experience in providing QA support and expertise in Electrical products, such as SDA, Audio & Video accessories, Power lead, Charging Cable, Luminaires, Batteries?

Do you want to join a business with charismatic business leaders who put our employees 1st with ample learning and development opportunities?

Then join Woolworths Asia (Big W - Department Store) as a Quality Partner and be part of one of the largest retail groups in the world!

What You'll Do

• Support the electrical product categories to deliver safe, legal and quality products.
• Conduct product evaluation and provide product development and technical expertise to category business teams.
• Managing and influencing internal & external stakeholders.
• Contribute towards the buying decision for new products by writing complete technical briefs.
• Conduct benchmarking & market reviews to drive quality standards within the category.
• Determine testing requirements for products to the appropriate level of due diligence and regulatory compliance.
• Ensure all suppliers of Woolworths Branded products have appropriate technical and ethical audit compliance prior to supply.
• Monitor returns and customer complaints, investigating where required and taking appropriate action to drive continuous improvement and ensure customer satisfaction.
• Ensure products and suppliers meet all Woolworths Policies and Standards.
• Driver of emerging technology & developments that support the category innovation plan.

What You'll Bring

• Minimum 3 years Electrical QA experience in an international buying office or testing lab (experience with AV Accessories, Power Lead, Luminaire and Charging Cable would be an advantage).
• Ability to operate in a fast paced culture of change.
• Successful track record of delivering safe, legal, quality products to the customer. Knowledge in Australia market is an advantage.
• Be able to demonstrate customer focus.
• Strong communication skills (in English and Putonghua).
• Operate across product areas and multiple projects within category whilst meeting specified timelines.
• Demonstrated supply and stakeholder management skills.
• Understanding of country and global supply chain processes.
• Risk assessment knowledge and practiced experience.
• Extensive demonstrated experience reviewing and releasing products for the retail market (Australian market knowledge highly advantageous).
• Travel is required for factory visits when it resumes.

What you’ll experience

• Be a part of Australia’s largest retailer
• Constant mentoring and training provided
• Generous performance based bonus
• A flexible approach to work

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.