Quality Shift Leader

Purpose of Role:

The Quality Technician Shift Leader is responsible for supporting the Quality Management Team to ensure that the site food safety, legality and quality policies and procedures are implemented and adhered to.

Key Areas:

Training:

• Develop teams to ensure QC are competent in all relevant tasks.
• Providing direct links to training department to ensure training records are maintained and kept up to date.
• Continue to develop new training techniques which suit various learning styles
• Competency checks– Carry out competency checks across all
• CCP’s to ensure staffs knowledge is at required level

Auditing:

• Supporting Audits – Ensure internal factory audits such as Good Manufacturing Practice, glass & hard plastics, hygiene are carried out according to schedule.
• Internal Audits – Play a key role in carrying out audits against BRC and customer Codes of Practice audits.
• Ensure that non-conformances are raised, communicated, followed up and closed out.
• Support Quality Managers in site visit audits, including direct exposure and involvement with the auditor as and when required.
• Carry out traceability and mass balance exercises.
• Audit processes and paperwork routinely

Leadership:

• Motivate team to perform at high standard at all times
• Support technical colleagues and other department counterparts in all aspects of operational challenges.
• Organise shift cover, undertake return to work interviews and manage time and attendance of staff

Ownership:

• Propose continuous improvement ideas to progress department performance
• Taking a lead role in problem solving and investigations
• Carry out investigations against customer complaints
• Drive improvements through fundamental pre-requisites
• Ensure calibration of equipment is carried out according to schedule
• Cover QC tasks as and when required

Key Perfomance:

• Successful reduction/resolution of non- conformance
• Effective communication with management team
• Successful and up to date register of teams training requirements
• Team motivation & performance
• Completion of internal audits against target dates
• Data collection for weekly KPI reports and implementation of corrective actions

Qualifications:

Internal auditing, training the trainer, Intermediate Food Hygiene & HACCP qualifications are desirable but training will be provided. SVQ

Skills:

• Self-motivated
• Good problem solving and analytical skills
• Ability to meet deadlines by working with colleagues and teams across the business
• Ability to gather and record accurate information
• Good attention to detail
• Good decision making skills
• Ability to communicate effectively
• Good time management and organisational skills
• Ability to take ownership and accountability to achieve the required standards
• Ability to motivate, persuade and influence daily contacts
• A positive demeanour and can do attitude
• Good IT literacy

Please note, we retain the right to close this vacancy or keep it open subject to volume and quality of applications. We would, therefore, encourage candidates to submit an application as soon as possible