Quality Specialist

About the role

To support Quality Assurance Department to meet overall reduction of FCR(Failure Call Rate), Replacement and Warranty Cost by mitigating Quality issues in the market thru accurate data gathering and monitoring of CAPA(Corrective Action & Preventive Action) as provided by MIB for implementation.

Key responsibilities

• Sampling products or services to determine whether they meet specifications and quality standards and initiating corrective action if necessary
• Checking details of assemblies to ensure specialist parts equipment's are installed properly, correct, and complete
• Compiling reports for relevant management groups
• Investigate customer complaints and non-conformance issues
• Collect and compile statistical quality data for analysis and countermeasure
• Develop, recommend, and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities
• Monitor new Models and Existing Models in the after market to mitigate Quality issue
• Perform other related activities from time to time

About you

• BS Engineering Graduate
• Quality Engineer experience
• Problem Solving and ISO:9001 2015
• 5 whys, 8d and 7 QC tools methodology
• In-depth Problem Solving Skills
• Extensive experience in Quality Monitoring
• Filipino and English language proficiency
• Strong analytical skills
• Strong inter-personal and communication skills
• Self-motivated, Proactive, keen to details, diligent and positive attitude towards work