Quality Specialist

ROLE PURPOSE

The Quality Specialist role is integral to supporting ASMO’s commitment to rigorous Quality standards and processes. The role holder will assist in developing, implementing, and maintaining Quality Management System framework, ensuring adherence to quality standards, and fostering a culture of excellence and continuous improvement. Evaluate customer expectations and requirements and to ensure their adaptation to operational processes. Ensure and maintain the adaptation of Quality Management System requirements throughout the company, responsible the sustainability of digital Quality systems, and provide necessary trainings. To follow the Quality Assurance processes of the sites he/she is responsible for, to evaluate customer expectations and requirements and ensure that they are adapted to operational processes, to ensure and maintain the adaptation of Quality Management System requirements throughout the company, to use digital systems prepared by ASMO.

KEY RESPONSIBILITIES/ ACCOUNTABILITIES:

▪ Assist the Quality Director in developing and maintaining a comprehensive quality management framework aligned with the organization's strategic objectives, ensuring consistent adherence to quality standards.
▪ To be responsible for the implementation, development and continuity of the Quality Management System, to ensure that the necessary processes are established, documented, implemented and maintained in the matters under its responsibility
▪ Collaborate with the quality team to define key quality metrics and performance indicators to measure and track quality across various functions and projects.
▪ Support quality assurance activities to ensure that products and services meet or exceed established quality standards and customer expectations.
▪ Assist in ensuring strict compliance with quality management standards and regulations, including ISO certifications and industry-specific requirements.
▪ Work with cross-functional teams to identify opportunities for process improvement that enhance quality, efficiency, and effectiveness.
▪ Collaborate with teams to implement process enhancements and best practices to improve overall quality performance.
▪ Support regular quality audits and inspections to monitor adherence to established quality processes and identify areas of improvement.
▪ Assist in developing and implementing corrective and preventive action plans as needed to address quality issues and prevent recurrence.
▪ Assist in establishing and maintaining supplier quality management processes to ensure that suppliers meet the organization's quality standards and expectations.
▪ Collaborate with procurement and supply chain teams to evaluate and select high-quality suppliers, conducting supplier quality assessments.
▪ Support the development and delivery of high-quality management training programs to equip employees and leaders with the skills and knowledge required to maintain and enhance quality standards.
▪ Assist in generating and distributing regular quality reports to leadership, highlighting quality performance, trends, and improvement initiatives.

▪ To ensure and supervise that the processes for which he/she is responsible are carried out in accordance with the Standard Operating Procedures and Instructions.
▪ Providing trainings for the SOPs prepared and revising them when necessary.
▪ Collaborate with cross-functional teams to address quality issues and implement corrective actions effectively.
▪ Work closely with other Operations Excellence departments to ensure that quality is integrated into all aspects of operations.

KNOWLEDGE & EXPERIENCE:

▪ Bachelor’s degree in Quality Management, Engineering, Business Administration, or equivalent from a recognized and accredited university is required
▪ Master’s degree in Quality Management, Engineering, Business Administration, or equivalent from a recognized and accredited university is preferred

▪ ISO 9001 Auditor

▪ Demonstrated proficiency in oral and written English, Arabic

▪ 7 years’ experience in a similar role

Deadline is one month from posting.