Quality Specialist

Brief Description Job Summary: The Quality Assurance Specialist will be responsible for ensuring all products produced by Mfused and its partners meet internal standards and comply with state and federal cannabis regulations in the operation process and finished good. This individual will oversee quality systems such as standard operating procedure (SOP) documentation at manufacturing and distribution facilities nationally and oversee production consistency and safety by implementing and following current good manufacturing practices (cGMP) for food production. Additionally, this individual will monitor and respond to all tests results across all product SKUs from raw materials to ready for sale units.

The ideal candidate has strong people skills, eager and able to teach diverse peoples, deep knowledge of cannabis and product regulations, and experience building scalable quality programs in a fast-paced, regulated industry.

This role is based in Arizona and requires frequent travel (up to 50% of the time) to production sites and supplier facilities as business needs arise.

What You’ll Do Quality Systems & Compliance:

• Develop, educate on, and maintain a robust Quality Management System (QMS) aligned with cGMP, ISO, and cannabis industry best practices.
• Ensure all ingestible and inhalable manufacturing processes meet quality standards not limited to oil extraction, formulation, filling, and assembly which meet quality standards.
• Create and maintain SOPs, batch records, and quality documentation across all operational sites.

Regulatory Oversight

• Stay current with evolving state cannabis regulations and partner with compliance personnel to ensure company-wide compliance.
• Prepare for and lead regulatory audits and facility inspections across multiple states. Escalate and respond to any findings from the audits/inspections.
• Oversee product testing protocols and Certificate of Analysis (COA) reviews from third-party labs.

Product Safety & Risk Management

• Develop and manage the product retention and control sample program.
• Implement product safety programs including hardware integrity, heavy metal testing, residual solvents, and contaminant control.
• Manage investigations into customer concerns or product issues and oversee the corrective action and prevention action ( CAPA) processes by appropriately addressing findings.
• Collaborate with R&D and production teams’ access and address how the new formulations, products, hardware, and packaging may impact production processes, time, and compliance.

Leadership & Cross-Functional Collaboration

• This role does not have any direct reports. This role will need to mentor and teach team members in every location quality control and quality assurance processes and standards. Working collaboratively and as a business partner when any issues are found, using the opportunity as a teaching moment.
• Partner with all departments to ensure quality goals are integrated throughout operations and planning.
• Staying focused on Mfused’s company vision and values, drive a culture of continuous improvement, quality ownership, and regulatory awareness.

Metrics & Reporting

• Track and report quality KPIs (e.g., defect rates, compliance scores, customer returns, QA audit findings).
• Present regular quality performance summaries to executive leadership and stakeholders.

What You’ll Bring

• Bachelor’s degree in Quality Assurance, Chemistry, Life Sciences, Engineering, or related field (Master’s preferred). Experience may take place of a degree.
• Minimum 7 years of QA experience, including at least 2 years in the cannabis, pharmaceutical, nutraceutical, or vape industry.
• Strong knowledge of cannabis regulatory environments across multiple states.
• Familiarity with GMP, ISO 9001, HACCP, and product safety practices related to vape products and concentrates.
• Experience with vape hardware QA (cartridges, batteries, disposables) a strong plus.
• Exceptional communication, leadership, and organizational skills.
• Willingness to travel nationally as needed by the business.

Even Better If

• Certified Quality Auditor (CQA)
• Cannabis Compliance Certificate (varies by state or training provider)
• Six Sigma Green or Black Belt
• ISO Lead Auditor Certification

Work Environment & Travel This is a national role with regular travel to licensed manufacturing and distribution facilities as needed by the business. Must be comfortable working in regulated cannabis environments and maintaining strict confidentiality and compliance with state/federal laws. Estimated 1 week per month of travel with the ability to travel on short notice.

What We Offer

• Competitive Pay Based on Experience
• 401(k) Retirement Plan
• 100% Paid Medical Benefits Option
• Health Savings Account (HSA)
• Dental and Vision Benefits
• Life/AD&D Insurance
• Short-Term Disability
• Community Involvement through our Mfused Cares Initiative
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Program (EAP)
• Commuter Benefits

Note: Not all benefits listed above are available to all employees at all locations.

About MFUSED MFUSED is a minority-owned and operated cannabis company headquartered in Scottsdale, AZ, with operations in Seattle, New York, and other growth markets. As Washington’s #1 cannabis brand and Arizona’s fastest-growing, MFUSED leads the industry in innovation, safety, and consumer trust. Join us as we scale nationally and set the standard for excellence in the cannabis space.

Our Vision: To be the world’s most innovative and respected cannabis company.

Our Values: Love it | Earn it | Own it

Physical Demands / Work Environment

• This role operates in a hybrid office-lab environment with visits to production sites.
• May involve standing, bending, lifting (up to 40 pounds), and assembly testing.
• Compliance with safety protocols and state regulatory standards is mandatory.

Work Authorization We welcome applicants from all backgrounds and experiences. For this position, candidates must be legally authorized to work in the country where the role is based. At this time, MFUSED is unable to provide or support employment-based visa sponsorship, either now or in the future.