Quality Supervisor

Job Summary:
Supervise daily quality activities, ensure product and process compliance, support customer requirements, and drive corrective actions and continuous quality improvement.

Qualifications:

• At least 3 years of experience in quality management, preferably in manufacturing.
• Knowledge of ISO 9001/ISO 14001 requirements; internal auditor certification is an advantage.
• Proficient in 8D, Fishbone Analysis, and basic quality problem-solving tools.
• Knowledge of basic statistical and quality analysis tools, charts, and data analysis.
• Proficient in MS Office and other relevant computer applications.
• Good communication, coordination, and team supervision skills.
• Safety and environmental awareness in a manufacturing environment.

Key Responsibilities:

• Supervise daily quality inspection and control activities.
• Monitor quality performance and support the achievement of quality objectives.
• Coordinate with customers and internal departments regarding quality concerns and requirements.
• Handle customer feedback, quality issues, and support customer audits.
• Review non-conforming products and lead corrective and preventive actions.
• Conduct root cause analysis using 8D, Fishbone, and other quality tools.
• Maintain and improve internal quality procedures, standards, and records.
• Monitor quality data and prepare reports for management review.
• Ensure proper management and calibration of monitoring and measuring equipment.
• Supervise, train, and develop quality personnel.
• Perform other quality-related tasks assigned by the superior.