Quality Supervisor

Direct supervision of quality technicians and quality inspectors. This position plays a key role in maintaining compliance with ISO 9001:2015 standards and customer requirements.

Responsibilities

• Supervise and coach Quality Technicians and quality inspectors
• Conduct quarterly coaching sessions with shift production hourly employees to promote personal development.
• Nonconformance & Corrective (CAPA): Lead NCMR process, root cause analysis (5whys, BD), and ensure timely corrective actions.
• Provide Supplier Quality Support: Coordinate with SQE, initiate SCARs, and track supplier performance.
• Monitor KPIs, compliant, scrap, and rebraze rates across all value streams and appropriately react to negative trends.
• Ensure compliance to drawing specs and support capability studies (Cp, Cpk).
• Support ISO 9001 audits and maintain proper documentation.
• Lead Kaizen events and drive process improvements.
• Provide training and performance feedback.
• Ensure accountability and communication across teams.
• Provide hands-on training and guidance to employees regarding safe work practices.
• Conduct safety briefings and toolbox talks regularly.
• Report incidents, hazards, and near-misses to management promptly.
• Ensure all equipment is in good working condition and properly maintained

Qualifications, Education, And Experience

• 3–5 years of manufacturing quality leadership experience in a manufacturing environment
• Knowledge of ISO 9001:2015, SPC, and root cause tools.
• Experience with ERP systems (Oracle preferred).

Skills And Competencies

• Proven leadership experience and capability.
• Good team spirit, well developed interpersonal skills.
• Good command of written and oral English language.
• Proficient in Microsoft Office applications, internet and email
• Ability to self-motivate and possess independent problem solving.
• Positive attitude and be committed to achieving business excellence.