Quality Supervisor

Quality Supervisor

Job Description

Title: Quality Supervisor

Reports to: Quality Manager/General Manager

Direct Reports: QC Inspectors

Coordinates with: All departments as needed

Position Type: Full time 7 am – 4 pm Monday-Friday

Business Department(s): Manufacturing Department

Job Characteristics

• Maintain all aspects of Quality Management System o Track all reported KPIs; involves diagnosing and remedying any substandard metrics and analyzing potential predictive trends
• Investigate customer complaints with relevant departments and issue any required retraining notices oManage and record any changes to QMS forms/procedures as well as retaining all required documentation
• Serve as primary point of contact for ISO in all yearly audits
• Investigate product nonconformances, including material (steel) analysis and issuing Corrective Action Requests
• Enter new products into Macola (ERP), to include tasks such as product set up, definition, BoM and routing
• Complete Documented Internal Audits and Layered Process Audits of all related departments in preparation for ISO audits
• Train all new employees on quality assurance programs and initiatives
• Coordinate Product Change Requests with all affected managers as well as oversee changes to bill of materials, work orders, etc.
• Is active member of our Safety Committee
• Assists with all safety initiatives in plant
• Other duties and responsibilities may be required and may change at any time with or without notice.
• Performance Reviews of your employees on a yearly basis
• Disinfect work area daily

Required Skills

• Strong technical, engineering and manufacturing background
• Statistical and data analysis techniques
• Ability to communicate with all levels of the organization
• Computer proficiency including Microsoft Office & Adobe
• Close attention to detail in a fastpaced environment
• Written and verbal English communication skills
• Able to work with a team to accomplish company goals
• Willingness to keep and maintain a clean and safe work environment
• Adherence to attendance policy
• Adherence to cell phone policy

Required Education/Experience

• Bachelor’s degree or better in manufacturing, engineering or related field or equivalent in related experience
• Experience with injection molding machines

Preferred Education/Experience

• CQE (Certified Quality Engineer) or equitable level of experience and qualifications
• ASQ (American Society for Quality) certifications or equitable level of experience
• Familiarity with metallurgy or tool manufacturing

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Although this position is primarily a seated at a desk position an employee performing the duties of this job may occasionally be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; stoop, kneel, or crouch; talk or hear. Visual focus is often required. The employee must occasionally lift and/or move up to 30 pounds.

About Mayhew Tools

Mayhew Basque Plastics LLC, a division of Mayhew Steel Products Inc., manufactures high quality hand tools that are sold under the Mayhew Tools name as well as other private brands around the world. Mayhew Basque Plastics runs a 24/7 facility in Westminster, Mass., and provides product design, mold making and injection mold parts. The company occupies a 90,000-square-foot building with 25 molding machines, ranging in size from 185 tons to 500 tons.