Quality Support Specialist

Quality Support Specialist

Position Overview

The Quality Support Specialist supports the Quality Director in overseeing and advancing quality assurance and improvement initiatives across assigned Genesis PrimeCare clinics. This position assists with quality programs and projects, including grants, UDS, HEDIS measures, PCMH, and insurance contract compliance, while coordinating quality meetings, reports, audits, and educational activities. The Quality Support Specialist works collaboratively with providers, managers, clinical teams, and other health center personnel to identify and address care gaps, support accurate clinical documentation, provide EMR assistance, and promote compliance with quality standards and organizational policies. This role serves as a resource for quality-related questions, assists with continuous improvement efforts, and provides coverage and support to other departments or locations as needed.

Qualifications

Required:

• Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification

Preferred:

• One (1) year of practice experience in quality or clinical certification or license (CMA or LVN)

• Insurance compliance experience

• Spanish speaking and writing skills

Benefits

At Genesis PrimeCare, we value our team members and offer a comprehensive benefits package, including:

• Competitive pay

• Medical, dental, and vision insurance

• Paid time off (PTO) and holidays

• 403(b) Retirement savings plan

• Incentive & merit compensation programs

Who We Are

• At Genesis PrimeCare , our mission is to positively impact the health and well-being of the communities we serve. As a non-profit, Federally Qualified Health Center (FQHC) , we are committed to being the primary source for our patients’ healthcare needs —from birth through geriatric care.

• Our vision is to establish Genesis PrimeCare as both a healthcare provider and employer of choice , upholding our uncompromising values of professionalism, responsibility, and excellence in every service we provide. With a patient-centered focus, we strive to deliver quality, accessible care that truly makes a difference in the lives of those we serve.