Quality System Manager

The Quality Manager leads the DMI Quality Team ensuring that all manufactured product meet DMI internal quality yield and those required by customers. This position oversees quality systems, in process quality control, final quality assurance, supplier quality, and customer complaint management.

The Quality Manager needs to drive continuous quality improvement across the factory to enhance overall quality performance and ensure compliance to customers requirements.

Quality Systems (QMS) & Compliance

Manage, maintain and enhance the company’s Quality Management System (QMS) in alignment with:
i. VDA 6.3 – Process Audit Standard (automotive industry)
ii. IATF 16949 – Automotive QMS
iii. ISO 9001 – General Quality Management Systems
iv. ISO 14001 – Environmental Management Systems

and other customer-specific standards.

. Capable to participate/lead in the audit(s) to comply with customer, system and company requirements

. Willing to be part of team development, training, skill development for QA team and promote growth within DMI.

. Relevant experience in handling of customer complaints and 8D corrective actions.

.Cross-functional teamwork: participating in or leading groups that span multiple departments.

. Excellent leadership, problem-solving, and communication skills.

· Develop, review, and update quality policies, SOPs, and work instructions.

Supplier & Customer Quality

· Manage supplier quality performance and incoming material inspections.

· Ensure effective handling of customer complaints and corrective actions.

· Conduct regular in process quality audits.

· Responsibility will cover the full spectrum of Quality Engineering and Quality Assurance functions.

· Training Quality Team to promote growth within DMI.

· Responsible with preparation internal documents before customer onsite audits.

· Managing corporate quality goals, such as internal manufacturing quality yields in each process.

· Improve internal quality to reduce customer returns and implement 8D corrected actions in manufacturing analysis.

Team Development & Training

· Ensure QA staff are trained in quality tools, systems, and standards.

• Lead and mentor the QA/QC team (IQC, IPQC, OQC). Conduct regular training for staff on quality standards and environmental health and safety (EHS) compliance.

· Foster a culture of quality awareness and accountability across all departments.

Requirements

· Bachelor’s Degree in Engineering, Quality Management, or a related discipline.

· · Minimum 5–10 years of Quality assurance work experience as Quality System Manager. Experience within the PCB (Printed Circuit Board) manufacturing industry, and in a managerial or leadership role considered an advantage.

· Familiar with quality tools such as SPC, MSA, APQP, FMEA, 8D, PPAP.

· Excellent leadership, problem-solving, and communication skills.

· Good command of Mandarin, English and Malay. "We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."